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Zoe M. Kostarellis, M.D.

Zoe M. Kostarellis, M.D.

Family Medicine

5 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
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About Me

Dr. Kostarellis enjoys treating patients of all ages, particularly across generations within families. She strives to use the latest medical research and evidence to customize care for all her patients, while keeping a patient’s wishes at the forefront. She enjoys teaching to ensure that her patient...
Dr. Kostarellis enjoys treating patients of all ages, particularly across generations within families. She strives to use the latest medical research and evidence to customize care for all her patients, while keeping a patient’s wishes at the forefront. She enjoys teaching to ensure that her patients are well-informed regarding their health and medical decisions

Dr. Kostarellis is interested in general family medicine, pediatrics, women’s health, breastfeeding promotion and assistance, integrative medicine/lifestyle medicine, palliative/hospice care, and health care advocacy.

She has an interest in outpatient procedures, such as IUD placement, Nexplanon placement, skin biopsies, joint injections, and wart removals.

She realizes the importance of family dynamics in a patient’s overall health and will take the time to understand the interpersonal relationships that affect her patients. Dr. Kostarellis wishes to grow with her patients as they navigate the ever-changing path of life.

Dr. Kostarellis completed medical school at Upstate Medical University where she was a Rural Medicine Scholar and completed 10 months of rotations in Batavia, NY. There, she solidified her decision to pursue a career in family medicine, while staying local to complete her residency at the University of Rochester and serving as a fourth year chief resident. She received the residency director award for Political Advocacy and Leadership and hopes to continue advocating for health care in her future career.

Certified Specialties

Family Medicine - American Board of Family Medicine

Faculty Appointments

Assistant Professor of Clinical Family Medicine - Department of Family Medicine (SMD)

Credentials

Residency & Fellowship

Residency, Family Medicine, University of Rochester Medical Center. 2017 - 2020

Internship, University of Rochester Medical Center. 2016 - 2017

Medical School, SUNY Upstate Medical University College of Medicine. 2012 - 2016

Awards

AFMRD Resident Award for Advocacy. 2019

Highland Hospital Quality Improvement Award of Excellence. 2018

Kelsey Foundation Award: excellence in academics and dedication to the practice of Family Medicine. 2016

Binghamton Campus Department of Family Medicine Award. 2016

Binghamton Campus Department of Obstetrics and Gynecology Award. 2016

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9 stars

During this visit, did this provider show respect for what you had to say?

5.0 stars

During this visit, did this provider give you easy to understand information about these health questions or concerns?

5.0 stars

During this visit, did this provider listen carefully to you?

5.0 stars

During this visit, did this provider explain things in a way that was easy to understand?

5.0 stars

Patient Comments

5.0 stars

I asked for a nurse to be present and Dr K called one in

Apr 28, 2024

5.0 stars

I love Dr. Kostarellis. She's very thorough, and listens very well to what your concerns are.

Apr 27, 2024

5.0 stars

Of course Zoe. She's a good listener and always follows through on any concerns I may have.

Apr 22, 2024

5.0 stars

Zoe is a wonderful primary care doctor. I've never had any problems with her.

Apr 22, 2024

5.0 stars

Everyone was wonderful

Apr 22, 2024

4.6 stars

Everything went well , No concerns at this time,

Apr 21, 2024

4.6 stars

Very good

Apr 21, 2024

5.0 stars

Dr Kostarellis is excellent lucky to have her for a Dr.

Apr 15, 2024

5.0 stars

My doctor is awesome understand my health conditions and takes care of all my medical conditions. She is an excellent Dr..

Apr 15, 2024

5.0 stars

My doctor office is great [...]

Apr 15, 2024

5.0

Other than everything went wellkeep up the great work!

Apr 14, 2024

5.0

[...] Kudos to all the staff & especially my doctor.

Apr 14, 2024

5.0

Keep up the BEST strategy for patients care

Apr 08, 2024

5.0

Awesome visit, went as expected. Great health plan as usual

Apr 08, 2024

5.0

Thank you Dr Kostarellis!!

Apr 06, 2024

5.0

Just keep up the good work!

Apr 06, 2024

5.0

I arrived early purely for my own convenience and fully expected to wait until my appointment time but they got me in right away. Visit was a routine physical and was quick and easy. Dr Zoe is great.

Apr 05, 2024

5.0

So far, everything has been perfect!

Apr 01, 2024

5.0

Dr. Zoe Kostarellis is Amazing and I'm so happy that she is my Primary Physician! Also the PA that usually asks me the questions and does vitals is Excellent! Great Team!!!! Thank you!

Apr 01, 2024

5.0

Dr. Zoe Kostarellis always takes the extra time to listen and answer my questions! I'm very happy she is my Doctor!

Apr 01, 2024

5.0

She's very professional and kind.

Apr 01, 2024

5.0

Dr. Kostarellis is one of the best doctors I've ever had. I wish she was taking new patients so my daughter would finally have the kind of thorough, compassionate care she deserves.

Mar 31, 2024

5.0

Excellent provider, caring , compassionate and supportive

Mar 29, 2024

5.0

Very good experience an excellent provider

Mar 27, 2024

5.0

This is the best doctor I have ever had she found what was wrong with me she takes the time to listen and if needed she will send you to the right doctor she always ask if you have anything thing else and makes sure everything you have going on is resolved

Mar 24, 2024

5.0

Wish she was taking new patients I have 5 people that need a new doctor because she has been the best doctor I have ever had

Mar 24, 2024

5.0

Love this dr! She listens and understands

Mar 22, 2024

5.0

Dr. Kostarellis is an amazing doctor and is always very attentive to what you're saying and is genuinely empathetic. She treats the patient as a whole, not just medical based. She cares about your physical health but also your mental and emotional health. When I was suffering from very hard mental struggles, Dr. Kostarellis was extremely quick and helpful with resources and showed genuine concern. I leave every appointment feeling better than when I came in, she is an amazing doctor and person!

Mar 19, 2024

5.0

Very pleased with Dr. Kostarellis. I give her the highest rating possible and would highly recommend her!

Mar 15, 2024

5.0

Everyone in the office is very caring and I am very comfortable with anyone I have dealt with

Mar 15, 2024

5.0

My primary dr. is very good and I'm comfortable when I see her.

Mar 14, 2024

5.0

[...]. Everything's good.

Mar 14, 2024

5.0

Everyone at this office is always very nice, the office is clean and tidy. [...].

Mar 12, 2024

5.0

My experience has always been good with this provider.

Mar 12, 2024

5.0

Dr. Kostarellis is always very helpful.

Mar 12, 2024

5.0

She is on top of everything very good Dr.

Mar 09, 2024

5.0

Great Dr.

Mar 09, 2024

5.0

Dr Kostarellis always gives you the time you need to answer questions, listen to everything you ask, and makes sure you have an answer before you leave or makes sure you have an option to get the answer!

Mar 08, 2024

5.0

Thankyou

Feb 25, 2024

5.0

She seemed very knowledgeable.

Feb 22, 2024

5.0

Zoe is my new provider, she was awesome. Very patient with me and my concerns. She ordered an xray and blood work right away and also followed up immediately with the results. Very impressive

Feb 17, 2024

5.0

Dr. Kostarellis is one of the best doctors I've ever had.

Feb 15, 2024

5.0

Excellent appointment!

Feb 15, 2024

5.0

I really enjoyed tis visit and am happy that she will be my doctor and my soon-to-be daughter's doctor as well.

Feb 09, 2024

5.0

This was my first visit with this doctor, my doctor who I have had for years. She was extremely knowledgeable and friendly. I am looking forward to our continued relationship.

Feb 07, 2024

5.0

Always have an excellent experience.

Feb 05, 2024

5.0

My doctor is amazing (Zoe Kostarellis, MD), the clerks/receptionists need a little bit more "bedside manner." Respectfully stated.

Feb 01, 2024

5.0

Dr. Zoe Kostarellis! She is absolutely amazing Thank you doctor for all of your help and I am proud you're my doctor!!

Feb 01, 2024

5.0

I truly love my doctor! She has definitely perfected her craft and is always a straight shooter with me.

Feb 01, 2024

4.6

She does a great job of making me feel like I'm in charge of my care. The appointments just feel so rushed.

Feb 01, 2024

5.0

Dr. Kostarellis is a joy to work with!

Jan 29, 2024

5.0

Firs time visit, reviewed my MOLST form, explained it better to me, help me make revisions. First time seeing her. Very kind and patient

Jan 25, 2024

5.0

Dr. & staff have always been helpful.

Jan 23, 2024

5.0

Dr. Zoe K. Is the best!

Jan 17, 2024

5.0

I feel my provider treats me with respect, listens intently to my concerns and gives informed responses in a way I can fully comprehend. She is great!

Dec 26, 2023

5.0

Zoe Kostarellis, MD. When my primary physician retired ( Lisa Smith) I was devastated. I thought there could never be a replacement for her and the wonderful way in which she treated her patients. I am very impressed with Dr. Kostarellis thus far and happy that Dr. Smith recommended her to me. She makes me feel very at ease with her kindness and knowledge.

Dec 26, 2023

5.0

Good, went all my issues also very easy to have a good conversation.

Dec 18, 2023

5.0

Very Good

Dec 13, 2023

5.0

Dr. Kostarellis is among very few primary care physicians that take the appropriate amount of time to triage patients

Dec 11, 2023

5.0

Dr Kostarellis is a wonderful and compassionate doctor and listens to my concerns and we decided together on best actions to take

Dec 10, 2023

5.0

Everyone I interacted with were great

Dec 08, 2023

5.0

Exccellent care from an excellent provider

Dec 07, 2023

5.0

Zoe is top notch. She is the best

Dec 07, 2023

5.0

Dr Kostarellis is up to date, compassionate, and attentive.

Dec 07, 2023

5.0

My husband and I are so grateful that we found Dr. Kostarellis.

Dec 07, 2023

5.0

Dr. Zoe Kostarellis is one of my better Dr's that I've had in my life and she is also my obgyn I like I have one Dr. For both.

Dec 06, 2023

5.0

[...] I'm quite satisfied

Dec 06, 2023

5.0

Thankyou I'm very grateful.

Dec 06, 2023

5.0

I feel my doctor listens and monitor s my health conditions. She is very good doctor happy with my care .

Dec 06, 2023

5.0

Love this Practice!

Dec 06, 2023

5.0

Dr. Zoe Kostarellis is fantastic Doctor and I'm very happy to have her as a Physician!

Dec 06, 2023

5.0

All good!

Dec 06, 2023

5.0

Dr. Kostarellis is a very good doctor and is very knowledgeable in her field. She is friendly and answered all my questions and makes me feel very comfortable when I come for a visit. I am very lucky to have found her and look forward to future visits.

Oct 08, 2023

5.0

I would recommend them to anyone who is looking for a new and better medical experience.

Oct 08, 2023

5.0

Dr. Kostarellis I'd super caring and supportive.

Oct 04, 2023

5.0

Dr. Kostarellis is excellent! She is attentive and asked me question about my health and answered my question. I am 66 years old a think she is the best GP I have ever had.

Oct 04, 2023

5.0

Dr. Kostarellis takes a holistic approach in her care. She does not just see me for the medical problems. She always makes me feel listened to and like she is on my team.

Oct 03, 2023

5.0

Dr. Zoe Kostarellis is the best

Oct 03, 2023

5.0

Both myself and my wife respect and like Dr. Kostarellis. [...] The staff and facilty are always welcoming and pleasant to visit.

Oct 02, 2023

5.0

Everyone I've had contact with at the office has been respectful and professional.

Oct 02, 2023

5.0

During my visit, we talked and discussed the treatments and my responses to the treatments

Sep 27, 2023

5.0

This doctor explains whatever she's suggesting or whatever is going on with me and helps me understand everything

Sep 27, 2023

5.0

Very good.. Nice chat about my different "small problems"

Sep 27, 2023

5.0

Can't get much better than it already is! Kudos to everyone!

Sep 22, 2023

5.0

This was the 1st time I had Dr. K & I felt very @ ease with hershe's my 1st female doctor I've ever had!

Sep 22, 2023

5.0

I'd go to Dr.K even if I felt good or didn't have to have a check-up!

Sep 22, 2023

5.0

Dr.K, Sam my nurse, the girl that checked me out & the girl she was training but I don't know their names, plus the new girl that checked me in but I don't know her name either. All the people that took care of me were greatbut they always are!

Sep 22, 2023

5.0

Excellent doctor

Sep 22, 2023

5.0

Dr. Kostarellis is always professional and caring!

Sep 18, 2023

5.0

Dr. Zoe Kostarellis and her nursing staff have always been friendly and pleasant

Sep 09, 2023

5.0

Dr. Kostarellis. She is an excellent doctor, she is extremely knowledgeable, very pleasant, always has a smile on her face, listens to what I have to say.

Sep 03, 2023

5.0

Dr Kostarellis always communicates in a way I am able to understand (medical terms), I am grateful for that. I always leave an appointment feeling better, reassured.

Sep 02, 2023

5.0

Best doctor I ever had

Aug 21, 2023

5.0

Dr. Kostarellis listened to my concerns and took action.

Aug 18, 2023

5.0

Somehow a very good combination of straight forward and to the point without being rushed or dismissive. Very good visit

Aug 17, 2023

5.0

This is my first provider that new and study my over all health conditions and mads I should be on and has removed mads that I no longer needed.God we need more Dr.s Like Zoe Kostarellis.

Aug 10, 2023

5.0

For now since I am a new patient I have confidence on my Primary Dr. Zoe Kostarellis, to referred me any specialist I need I trust my Dr.

Aug 10, 2023

5.0

Dr. Kostarellis is always thorough and attentive.

Aug 07, 2023

5.0

Excellent doctor listen to me and my concerns and was pleasant always

Jul 30, 2023

5.0

All people in office pleasant and treat you like a person not a number

Jul 30, 2023

5.0

[...] they're all great

Jul 28, 2023

5.0

Good listener

Jul 28, 2023

5.0

My health staff, Dr and Nurse, we're very; thorough, personable, and professional.

Jul 21, 2023

5.0

I always feel listened to and Dr. Kostarellis takes the time to research anything I have questions about if she doesn't have the answer right away. Very happy with the care she provides.

Jul 21, 2023

5.0

Dr Kostarellis and the PA's are all fabulous. Ruth (The Office Manager) is also wonderful. I can't say enough good things about the Dr, her excellent care, wonderful bedside manner and knowledge. The Best!

Jul 20, 2023

5.0

Dr. Kostarellis has been very helpful to me with my recent conditions and shows a true interest in my health. Probably the best primary care doctor I've ever had.

Jul 18, 2023

5.0

Keep her as my doctor

Jul 18, 2023

5.0

This was my first visit to Dr. Kostarellis and it was for a physical. She listened to me and suggested a medication for my sciatica. We went over my meds, which haven't changed. Very happy with her.

Jul 14, 2023

5.0

All are friendly and good at their jobs.

Jul 14, 2023

5.0

Zoe is the best doctor I've had

Jul 10, 2023

5.0

Dr Kostarellis is an excellent listener and has a great store of knowledge which she applies to the current issues usually without using electronic memory.

Jul 06, 2023

5.0

Dr. Kostarellis is an exemplary primary care doctor.

Jun 30, 2023

5.0

She's awesome provider - I like her holistic approach.

Jun 29, 2023

5.0

Think all is at this time good

Jun 22, 2023

5.0

Everyone in the office is very helpful and nice

Jun 18, 2023

5.0

Dr. Kostarellis was/is current with issues I am working through and communicates in explaining things and in making suggestions or recommendations. I feel both comfortable and confident in my appointments with Dr. Kostarellis and feel everything is being covered. Thank you.

Jun 09, 2023

5.0

Better overall experience than previous GP

Jun 08, 2023

5.0

She always listens to my questions and gives me clear answers. I feel like she is invested in me and helping me to get better.

Jun 06, 2023

5.0

Dr. Kostarellis is top notch.

Jun 05, 2023

5.0

Dr. Kostarellis is a great doctor. She is knowledgeable and proactive. She's a great listener and a compassionate human being. My husband and I are so happy we found her.

Jun 05, 2023

5.0

Dr. Kostarellis is an excellent doctor she listens to my concerns has great recommendations and has been able to improve my overall health emmemsly in the past 2 years I have been seeing her!

May 15, 2023

5.0

Dr Zoe is very professional caring and always listens and helps me with my issues never have I felt uncomfortable or not wanting to go to see her she is actually the best doctor I've ever had. I'm 50 years old so that should speak for itself. My whole family sees her.

May 13, 2023

5.0

I'm blessed to have found Dr Zoe

May 13, 2023

5.0

Dr Kostarellis is very good at making you feel heard. She is very patient, has a good sense of humor and she cares for her patients.

May 13, 2023

5.0

Dr. Kostarellis is outstanding! I feel lucky to have her as my doctor.Leaving there was a staff member I do not know her name but she seen me struggling with my breathing and walking. She coached me and had me sit and breath. I would have kept trying to walk but she really helped me rest and get my breathing under control to the reception. Bless her heart.I was thankful she persisted to help me.It makes a difference to rest when short of breath. It was late near closing but she said no worries we are here for you.

May 05, 2023

5.0

The receptionist made sure everything I needed in paperwork was highlighted. Again Dr. Kostarellis is a wonderful dr.and Is understanding with all my health Issues.

May 05, 2023

5.0

Dr. Kostarellis is a perfect example of what primary care should be. She is obviously intelligent and knowledgeable. But what sets her apart is that she treats you like someone you've know for years. Not only is she familiar with your medical record, but seems to be familiar with you as a person. When you're ill or have medical issues, that little extra makes a big difference.

May 02, 2023

4.6

Dr. Zoe is a wonderful PCP, kind, compassionate and understood where I stand regarding my health

Apr 30, 2023

4.6

My appointment with Dr. Zoe was about 10 min. In and out which I loved.

Apr 30, 2023

5.0

Always satisfied with Doctor Kostarellis. She listens to what you have to say and never rushes. We moved to this area a year ago and feel very fortunate to have found her. Would highly recommend her to anyone.

Apr 30, 2023

5.0

Dr. K is very easy to talk with and explains things in a clear way and doesn't make me feel bad about some things I need to improve.

Apr 30, 2023

5.0

[...]. I was very pleased.

Apr 30, 2023

4.6

Everything went well. He will be having a follow up visit in about 4 months

Apr 29, 2023

5.0

Dr.Zoe is wonderful. So kind, positive and knowledgeable. Her calm focus and attention gives me the ability to relax and discuss all of my concerns.

Apr 20, 2023

5.0

Dr. Kostarellis is AMAZING. Even if it is years between appointments she makes me feel remembered and understood.

Apr 10, 2023

5.0

Dr. Zoe Is EXCELLENT!

Apr 08, 2023

5.0

My experience is always a pleasure when I go to the office!

Apr 06, 2023

5.0

I love this office.

Apr 06, 2023

5.0

Dr. Kostarellis is top notch. Warm , knowledgeable, and proactive. [...]

Mar 30, 2023

5.0

Everything was just fine no recommendations or suggestions very satisfied

Mar 29, 2023

5.0

My dr. is excellent - she is new - my other dr. retired - her name is Zoe Kostarellis.

Mar 27, 2023

5.0

Everyone is very professional

Mar 19, 2023

5.0

[...] Was a good visit

Mar 19, 2023

5.0

It is awesome to have doctors who work with each other, each respecting the other doctor's specialty.

Mar 16, 2023

5.0

Dr. K and her team are the best. I'm very happy to have he as my doctor.

Mar 11, 2023

Dr. Kostarellis is so kind! I have recommended her to several people because of her empathy, understanding, and knowledge. She is a great doctor!

Mar 10, 2023

5.0

Dr. Kostarellis has an amazing store of medical knowledge without using a digital device and the ability to understand exactly what you are trying to communicate.

Mar 09, 2023

5.0

[...] very happy with the staff and doctor

Mar 04, 2023

5.0

My first visit with Dr. Zoe, she was excellent, I look forward to having her as my doctor.

Feb 25, 2023

5.0

Dr Zoe M. Kostarellis.. Excellent doctor!

Feb 22, 2023

5.0

Just keep up the good work.

Feb 22, 2023

5.0

She makes you feel comfortable and is very attentive.

Feb 22, 2023

5.0

[...] It was great.

Feb 19, 2023

5.0

Very positive experience after having multiple negative experiences at a different primary care office. Refreshing. Dr. K is wonderful and listened to and acknowledged my concerns.

Feb 18, 2023

5.0

Dr. Kostarellis is a very caring doctor, she takes her to time and listens to what I have to say and gives positive feedback. She is very knowledgeable and professional.

Feb 18, 2023

5.0

Dr. Kostarellis deserves special recognition because she is so knowledgeable and caring and is the best PCP I've ever had!

Feb 10, 2023

5.0

I'm impressed with how the provider is well aware of my health and concerns.

Jan 26, 2023

5.0

Dr. Kostarellis is wonderful, she takes her time to listen and explain things clearly.

Jan 20, 2023

4.5

It was a good experience. The nurse and doctor I had were great.

Jan 20, 2023

5.0

[...] I love my primary doctor & all specialists I have had to see in past year.

Jan 19, 2023

5.0

She saved my life!

Jan 18, 2023

5.0

Dr. Kostarellis is wonderful. I felt at ease in talking through my health concerns. She asked questions for clarification, provided treatment options and prompt follow through. Such a big difference from my last PCP. Great experience. Caring provider.

Jan 16, 2023

5.0

My previous doctor retired and I was transferred to this office. Not knowing anything about the doctor I had no previous opinion. I was extremely pleased to find that Dr. Kostarellis was open to finding out about my concerns . She offered some good suggestions and will follow up to see if they are working. I am very pleased to be her new patient.

Jan 10, 2023

5.0

All went well

Jan 09, 2023

5.0

Dr Kosterellis is a wonderful provider. She really listens to her patients and I never felt rushed during the appointment.

Dec 30, 2022

5.0

Zoe Kostarellis and Christine Seeger are both wonderful people and great at their jobs.

Dec 23, 2022

5.0

Everyone was excellent.

Dec 22, 2022

4.6

Dr. Kostarellis for making decisions that empower this young female patient and Christine RN for helping with patient's MyChart problems

Dec 16, 2022

5.0

[...] I appreciate having Dr K and her staff.

Dec 09, 2022

5.0

Dr Kostarellis and the staff are amazing. Love that I have such a caring and knowledgeable doctor.

Dec 08, 2022

5.0

Both Dr. Kostarellis, and Dr. Burr Hall are excellent in providing detailed explanations during visits. Thank you!

Dec 05, 2022

5.0

Both Dr. Kastarellis and Christina are very kind and knowledgeable. I felt very comfortable with them.

Nov 28, 2022

5.0

We had a very good experience.

Nov 28, 2022

5.0

Zoe M. Kostarellis, MD, best PCP I have been associated with, ever![...]

Nov 20, 2022

5.0

Dr Kostarellis was really nice-i got assigned to her after my Dr,Lisa Smith retired.so this was my first visit.I had a few concerns and she took me seriously-thats hard to find.-dont remember any names of the other staff BUT everyone was so nice and helpful.

Nov 14, 2022

5.0

Cant think of anything that wasnt calm,pleasant,and professional-i was impressed.

Nov 14, 2022

5.0

It's already good

Nov 13, 2022

5.0

This was my first time with Dr. Zoe Kostarellis as my last doctor retired. I was very pleased with Dr. Zoe Kostarellis and look forward to her being my new doctor.

Nov 12, 2022

5.0

We love Dr K and her nurse. Always friendly, kind, and listen to us. Thumbs up to them both!

Nov 10, 2022

5.0

DR. KOSTARELLIS AND ALL THE STAFF I CAME IN CONTACT WITH! Sorry, memory of their names I can't don't know.

Oct 28, 2022

5.0

There isn't anything you could do because my experience was top notch!

Oct 28, 2022

5.0

Zoe Kostarellis us a very personable doctor and makes me feel very comfortable. I always feel like I can ask her any questions and it's never awkward.

Oct 27, 2022

5.0

Dr Zoe Kostarellis was excellent. Top notch first experience.

Oct 21, 2022

5.0

Doctor Kostarellis is a very caring, smart, good Doctor

Oct 19, 2022

5.0

Dr Kostarellis is always so attentive and knowledgeable. I'm glad she handles my care.

Oct 16, 2022

5.0

My experience was great. I was very happy

Oct 14, 2022

5.0

Zoe is the best doctor I've had ! We have a great relationship and I feel comfortable talking to her about anything

Oct 07, 2022

5.0

This was the first time I saw this doctor because my previous physician retired. Dr. Zoe Kostarellis saw me immediately for my issues and ordered test to find the root cause.

Oct 06, 2022

5.0

Dr. Kostarellis is really wonderful!

Sep 22, 2022

5.0

It's really very nice to have a Doctor that really cares

Sep 18, 2022

5.0

I am very satisfied with the level of care from my Droctor and staff. Thank You

Sep 18, 2022

5.0

Dr. Kostarellis Was very professional and pleasant and made me feel very comfortable for my first visit. The office staff was very friendly as well.

Sep 15, 2022

5.0

Always up to high standard

Sep 15, 2022

5.0

I really like dr Kostarellis and Christine!! It was a very productive visit

Aug 22, 2022

5.0

Dr. Kostarellis. She is great.

Aug 16, 2022

5.0

Dr. Zoe and all the nurses are excellent in offering medical care.

Aug 10, 2022

5.0

Dr. Kostarellis and Christine who are excellent at what they do! They are both very caring!

Aug 07, 2022

5.0

The nurse, [...] and Dr. Zoe

Jul 31, 2022

5.0

Dr Kostarellis and her nurse are outstanding

Jul 31, 2022

5.0

Dr. Kostarellis is everything I could ask for in a primary physician. She is a good listener, kind and compassionate and is very knowledgeable. I am very comfortable going to her.

Jul 30, 2022

5.0

I don't recall the name of the LPN who started my visit and took my vitals, but she was very amicable and paid attention. Please find out who she was so she can get recognition as well.

Jul 27, 2022

5.0

All the staff (nurses, staff, and doctors) are very kind

Jul 20, 2022

5.0

Dr. Kostarellis is a truly wonderful doctor. She really listens to my concerns and questions about my health and medication. I am very fortunate and thrilled to have her as my doctor. Christine (Nurse) is very friendly and makes you feel "at home". Office staff has been welcoming and helpful whether checking in or making another appointment.

Jul 15, 2022

5.0

In the past, I dreaded having to go to a doctor appointment. After having found Dr. Kostarellis and Christine, I no longer feel that way.

Jul 15, 2022

5.0

[...] Zoe is wonderful and so are her nurses.

Jun 23, 2022

5.0

Dr. Zoe sent us to children's [...] Hospital. [...] ended up having croup! ! She knew [...] needed more help than what she could do! You got me in at 4:30 so [...] could be seen the same day!

Jun 23, 2022

5.0

Dr. Zoe Kostarellis is exceptional. Caring, understanding and honest. You are not a number to her but a patient that she wants and needs to know more in ways to assist with their health.

Jun 18, 2022

5.0

My only complaint is after speaking with the doctor about needing a follow up appointment she was booked and I couldn't get in to see her for a long time.

Jun 17, 2022

5.0

My pcp is the best !

Jun 13, 2022

I really lucked out finding Dr. K. She's so great

May 29, 2022

5.0

Hire more doctors like Zoe Kostarellis. She embodies the standard that all doctors in the UR should strive for.

May 26, 2022

5.0

Zoe Kostarellis and her nursing team. Any time I have a question or need to come in I feel like they genuinely care, they remember details about me beyond my health history and they are incredibly compassionate. I never feel judged or like I have to justify my life choices, I am always given enough time to have an appointment in full and to have my needs met and at the end of every appointment Dr. Kostarellis asks if there is anything I'd like to discuss or if we got to everything I wanted to cover that day. She sets appropriate follow ups and is an incredibly attentive doctor.

May 26, 2022

5.0

[...] everything about my visit, your doctor, and staff was outstanding.

May 20, 2022

5.0

It was my first time at this office as my dr moved which I loved. I think I'm going to love this place too!

May 20, 2022

5.0

I had a great experience!

May 17, 2022

5.0

There is not one thing to improve, I really like my doctor and everyone in this office who work here. Always very pleasant and helpful.

May 06, 2022

2.6

I do not feel like my health issues are being taken seriously. I feel like they pretend to listen & just ignore me. My health continues to deteriorate with very little assistance from my dr. My chart is NOT UPDATED. It still says an issue from a year ago is what I'm seeking help for which progressed into severe issues. The beginning issue is not the real reason for treatment any more. Why is my chart not updated?

Apr 27, 2022

5.0

Zoe Kostarellis is an excellent provider, probably the best I've ever had. I feel confident that my concerns will be addressed and medical issues resolved.

Mar 28, 2022

5.0

Dr. Kostarellis is fantastic, and her nurse, who's name I don't recall, is exceptional

Mar 20, 2022

5.0

Dr. Kostarellis is just fantastic. She listens patiently in a nonjudgmental fashion. The nurse who took my vitals was also great (don't recall her name).

Mar 11, 2022

5.0

It was a good experience. I can't find anything for improvement.

Feb 26, 2022

5.0

This was my 1st time with the Dr. We moved from CA to NY. CA health care is so much better. My previous dr could call and if needed get right in. He always had 2 available openings. The medic bldg had all the doctors in one place including x-ray ultrasound and lab. It was really convenient. Its actually been a nightmare here trying to get apps or even making a phone call and waiting a very long time to get someone to pick up the phone. [...] Dr K was very efficient, kind, knowledgeable and personable. She was worth the waiting time.

Feb 21, 2022

5.0

This was my first visit with Dr. Kostarellis, I thought all went very well. Thank you.

Feb 11, 2022

5.0

Dr. Kostarellis communicated very clearly, and explained things very well. I apologize for not remembering the nurse that assisted but she too was very polite, attentive.

Feb 11, 2022

5.0

Dr. Zoe Kosterellis Dr.Indrit Grecca The pharmacists and staff at the Specialty Pharmacy center - they're amazing.

Feb 11, 2022

5.0

The high quality of care I've received within the URMC network of providers has been excellent. [...]

Feb 11, 2022

5.0

Dr. Kostarellis is the best! She is very caring and takes the time to listen to your concerns.

Feb 09, 2022

5.0

Dr. Kostarellis was amazing! This was a new patients appointment and she exceeded my expectations. She listened to everything was very thorough and so kind. I have already recommended her to family.

Feb 03, 2022

5.0

Everything was wonderful!

Feb 03, 2022