
Contact
Norman C. Madsen, B.M.B.S., M.Sc.
View Contact & SchedulingLocations
Thompson Professional Building
395 West Street, Suite 007
Canandaigua, NY 14424
Red Creek (Calkins Corporate Park)
400 Red Creek Drive, Suite 240
Rochester, NY 14623
About Me
Faculty Appointments
Assistant Professor - Department of Medicine, Allergy/Immunology and Rheumatology (SMD)
Credentials
Residency & Fellowship
Residency, Rheumatology, University of Alberta Hospital (Canada). 2015 - 2017
Residency, Internal Medicine, University of Alberta Hospital (Canada). 2012 - 2015
Internship, Internal Medicine, Queen Elizabeth Hospital (Canada). 2011 - 2012
Education
MBBS | Flinders University of South Australia (South Australia, Australia). 2010
Awards
Paul Davis Scholarship. 2017
Research
Publications
Journal Articles
MacLean E, Madsen N, Vliagoftis H, Field C, Cameron L
The British journal of nutrition.. 2013 March 28109 (6):990-1000. Epub 07/31/2012.
Quapp R, Madsen N, Cameron L
Biochemical and biophysical research communications.. 2007 November 30363 (4):948-53. Epub 09/29/2007.
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
Dr. Madsen tells you what s happening & why using blood tests & history & where we're going from here. He listens
Mar 25, 2025
Dr. Madsen was truly one of the worst doctors I've ever seen. [...] He was dismissive and unhelpful. [...] All of this took maybe 2 minutes and then after that he spent 10 minutes discussing medication that I could maybe one day take if my medication looses effectiveness (it is nowhere near that). I waited over an hour for someone to dismiss me, degrade his staff, and continue to waste my time. I will never see Dr. Madsen again and truly hope that this is not the standard you hold your doctors to.[...]
Mar 25, 2025
Dr Madsen is very patient and understanding. He listens to an input I offer & gives me the time I need.
Mar 18, 2025
Good
Mar 18, 2025
Dr. Madsen was very professional and caring. Took the time to go over my list of questions and concerns and explained each and every question. Dr. Madson did not make me feel rushed. Went over my current test results and explained them. Dr. Madsen then went over the medical plan needed up to my next scheduled visit. Very compassionate Dr.
Mar 09, 2025
Dr Madsen is a very good Doctor. He always takes time with me and listens.
Feb 14, 2025
Great experience
Dec 16, 2024
This provider is amazing!! He is caring and listens to my concerns. Answers all my questions and made recommendations for my care.
Dec 11, 2024
He is very thorough and informative. He answers all my questions.
Dec 10, 2024
I have already recommended Dr. Madsen
Oct 28, 2024
Dr. Madsen was phenomenal! After years and years of wondering what was wrong with me, I finally have my answer and the hope of feeling better.
Oct 20, 2024
Dr Madsen is kind and listens to concerns as well as answered my questions without making me feel foolish.
Oct 15, 2024
I ALWAYS recommend Dr. Madsen, sing his praises. He is the ONLY provider in the last decade or more who listens, thinks, and guides. He has reviewed my chart in and out, even reminding me of things I'd forgotten! Blends compassion with science, he's a gem. Thank you, Dr. Madsen!!
Oct 07, 2024
Dr. Madsen was really great. He explained so I fully understand my illness. He made me feel relaxed and important. He seems to care about his patients.
Sep 25, 2024
Was very caring. Discussed my long-term treatment plan and was very thorough. Displayed empathy.
Sep 02, 2024
Dr. Madsen is an amazing doctor. He is by far the best rheumatologist I have had. I am grateful for his care and knowledge and his efforts on my behalf.
Aug 13, 2024
Very thankful I was able to become Dr. Madsen's patient. He's easy to talk to and has help me get back to feeling good again.
Aug 04, 2024
Dr Madsen is awesome!!
Jul 31, 2024
I hate driving all the way to [...]. But I'm so happy when I get to see Dr. Madsen. I am so lucky to have found such a wonderful doctor. Almost makes me wish I had more problems! Lol
Jul 28, 2024
Dr. Madsen is a great dr. I would recommend him to anyone who had bone or joint issues.
Jul 26, 2024
He is a very good doctor [...]
Jul 08, 2024
Dr. Madsen is excellent, in my view. I thought I had a certain issue, but Dr. Madsen clarified it. I was very grateful.
Jun 23, 2024
Excellent
Apr 12, 2024
Best provider I have had since moving back to NY
Apr 07, 2024
I'm doing so well physically, we are working on cutting back on medications if possible!
Apr 04, 2024
Good
Mar 30, 2024
Dr. Madsen shows concern and uses his knowledge to help with my condition. Asks the right questions and other conditions that might affect my autoimmune disease.
Mar 10, 2024
He's a very good doctor, but you gotta keep in mind. Autoimmune diseases cannot be cured only some can be treated. He's a very smart doctor.
Feb 14, 2024
Dr. Madsen is one of the very best doctors I have ever had. He is kind, respectful, informative, thoughtful, and patient. I never feel rushed. I am always comfortable bringing up any concerns. He addresses my concerns without making me feel ashamed. He takes time to explain test results and next steps, should there be any.
Jan 15, 2024
I felt listened to. Dr. Madsen always makes me feel like what I have to say is important.
Dec 27, 2023
I appreciate Dr. Madsen's professional, but caring, manner; his knowledge and ability to clearly explain things to me.
Nov 21, 2023
I always look forward to seeing Dr. Madsen
Oct 15, 2023
I have had three rheumatologists since I was diagnosed with an autoimmune disorder. Dr. Madsen is by far the best. I am grateful he is in charge of my care, and he sets a high standard for the practice of his specialty.
Jun 21, 2023
Dr. Madsen always takes the time to listen to any concerns I have about my health. I know when I go to see him that I will be able to get a plan of treatment if necessary and that he will make sure that my medications are working.
Jun 02, 2023
He's excellent at listening and discussing.
Apr 17, 2023
I think he is an EXCELLENT doctor that I trust. [...]
Apr 11, 2023
Dr. Madsen was very pleased with the stelara, I have no joint pain in my fingers or swelling .
Feb 25, 2023
First time seeing Dr. Madsen. He was Knowledgeable and personable.
Feb 16, 2023
Dr Madsen has done more for me in the couple appointments I've had with him then other doctors have done in two or three years
Feb 11, 2023
I feel very fortunate to have Dr. Madsen as my physician. He is what every doctor should aspire to be. Attentive, informative, logical, caring, patient, genuine. He never makes me feel stupid with any of my questions. He answers all my questions fully. And he never makes me feel I am wasting his time.
Jan 07, 2023
As I said earlier, Dr. Madsen is AWESOME! Am happy with him and his knowledge and he is easy to talk to!!!!
Dec 31, 2022
Well satisfied
Dec 19, 2022
Dr. Madsen always listens to me and keeps me engaged as It relates to my health care and treatment.
Dec 03, 2022
Dr. Madsen listens to all I have to say and discusses potential outcomes or necessary future Issues we may have to deal with. I feel that If my medical needs change, I can rely on Dr. Madsen to adjust his care as needed.
Dec 03, 2022
Dr. Madsen is the best doctor I have ever had contact.
Nov 23, 2022
Exceptional doctor, caring and aware of complete medical history of patient, addressing needs of health care complete of Individual needs.
Nov 06, 2022
Dr. Madsen js the best
Sep 10, 2022
Dr. Madsen is the third rheumatologist I have seen. He has been the best of all.
Jul 30, 2022
Very good experience
Jun 20, 2022
If I could leave this provider and find a different rheumatologist I certainly would. [...]
May 12, 2022
I have never been more pleased with a doctor or office staff before.
Apr 18, 2022
Dr Madsen has rediagnosed me and has better treatment options and pain management than I've been offered in the 11 years since initial diagnosis
Apr 16, 2022