At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

5.0

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

Dr Leubner is a better than average listener

Sep 24, 2024

Dr. Leubner always makes me feel heard and understood. She shows extreme care towards my feelings

Sep 23, 2024

Dr. Leubner is the BEST!

Sep 16, 2024

The best primary care physician and staff ever.

Aug 04, 2024

It I s always a pleasure working with Dr Leubner

Jul 05, 2024

5.0

Very happy with Dr Leubner.

Jun 30, 2024

5.0

Dr Leubner is an excellent primary care physician. She is extremely knowledgeable,compassionate and an excellent listener. I am grateful to have her as my doctor.

Jun 28, 2024

5.0

Dr. Leubner is always aware of what is going on. She is very relatable and easy to talk with.

Jun 23, 2024

5.0

Very pleased with Dr. Leubner. She is easy to talk to and makes me feel like she really cares about any problems I may have

Jun 23, 2024

5.0

I didn't go through and just check all the very goods. Dr. Leubner deserves each of these.

Mar 31, 2024

5.0

I am so pleased to have found Dr. Leubner. She shows exceptional care and concern for my partner and me. I never feel rushed and always feel she is doing her best to provide excellent service.

Feb 19, 2024

5.0

Good

Feb 12, 2024

5.0

Provider was very willing to work with me listening to my concerns.

Jan 25, 2024

5.0

Again excellent.

Jan 23, 2024

5.0

I am very pleased with this group. Wonderful, caring people.

Dec 19, 2023

5.0

Dr. Leubner is wonderful. I have never felt so comfortable with any physician. She is professional, knowledgeable and patient.

Dec 08, 2023

5.0

Had never seen this provider before and was very impressed with her.

Dec 05, 2023

5.0

Dr. Ashley Leubner is an exceptional physician.

Nov 30, 2023

5.0

Dr. Leubner and Amy are the best care team I have ever had. My last provider seemed to not really care about my mental health and didn't like the medications I was taking and instead of listening to me when I asked for an increase in my medication, my old provider changed the med completely. Dr. Leubner makes it so easy to talk to her about your mental, and physical health without feeling uncomfortable or judgment from her or Amy. I've never had such confidence in a provider before like I do now.

Nov 29, 2023

5.0

Dr. Leubner is highly professional and an amazing Dr. I feel very confident in the care I receive from her.

Nov 29, 2023

5.0

Dr. Leubner was very engaging and explained all treatment options and referrals extremely well. Very pleased she is my primary!!

Nov 10, 2023

5.0

I am so glad that I have this provider, she is the best doctor.

Nov 10, 2023

5.0

Dr. Leubner is caring, compassionate, knowledgeable, and always takes the time necessary. I appreciate her so very much!

Nov 08, 2023

5.0

She is among the best in her profession.

Nov 08, 2023

5.0

I trust Dr. Leubner very much

Nov 08, 2023

5.0

Ashley Leubner is a wonderful, caring Doctor. I wish every Dr acted like she does. She is a blessing for this area.

Oct 21, 2023

5.0

In my most recent visit, Dr. Leubner cured a long-running issue I had,. This cure had eluded previous specialistist I had visited. I could not be more pleased with Dr. Leubner.

Oct 20, 2023

5.0

Dr. Leubner is the best doctor to come into your health system in a long time. Her nurse is also exceptional.

Oct 19, 2023

5.0

Dr Leubner is one of the best doctors that I have ever seen!!

Sep 22, 2023

5.0

Dr. Leubner is very kind and knowledgeable. I feel completely confident in her and her abilities.

Sep 20, 2023

5.0

Excellent care in every aspect of each visit, especially with the physician (Dr. Leubner).

Sep 19, 2023

5.0

[...] Dr. Leubner and staff have my confidence and the experience rates a 5+

Sep 19, 2023

5.0

Dr. Leubner always listens to me and is helpful and caring.

Sep 16, 2023

5.0

I am very comfortable with this provider.

Sep 13, 2023

5.0

I felt time was a little short

Sep 11, 2023

5.0

Dr. Leubner is the best primary doctor I have ever had, I thank my lucky stars every day that I am under her care. She is compassionate, caring, patient and totally understanding and up to date with all my medical issues.

Sep 11, 2023

5.0

Dr. Leubner is by far the best primary care physician I have ever had. You are very fortunate to have her on your staff.

Sep 07, 2023

Excellent physician. Need more like her take will accept new patients.

Sep 07, 2023

5.0

Dr Leubner lives up to her role at Canandaigua Family Practice: she truly IS a primary CARE physician!!

Aug 12, 2023

5.0

I couldn't ask for a better dr.

Aug 02, 2023

5.0

Best doctor I've ever had!

Jul 24, 2023

5.0

Dr. Leubner is exceptional.

Jul 23, 2023

5.0

Dr. Leubner is a fantastic provider! She is so down-to-earth and comfortable to talk with! I always have all my questions answered prior to leaving the office.

Jul 06, 2023

5.0

I'm 78 years old. Never expected aDoctor to care as much as Doctor Leubner exhibits In her care about my well being.

Jul 01, 2023

5.0

My doctor is the best!

Jun 28, 2023

5.0

Dr. Leubner is kind, compassionate and understanding, and I appreciate her care very much.

Jun 17, 2023

5.0

Dr Leubner is the absolute best!

May 31, 2023

5.0

Dr Leubner is by far, the most thorough Dr I have ever had. I am very grateful for her.

May 26, 2023

5.0

I'm 66 years old and had the same Dr for 30 years till he retired. Dr. Leubner has made me feel confident and trusting in the short time I have had her as a PCP. Very happy with making my decision as having her as my Dr.

May 26, 2023

5.0

Very kind and caring physician. She does not rush thru the visit and I feel very comfortable discussing concerns.

May 22, 2023

5.0

Dr. Leubner is always very kind and knowledgeable!

May 11, 2023

5.0

There aren't enough superlatives in the English language to describe Dr. Leubner. This community Is very fortunate to have her.

May 06, 2023

5.0

Dr. Leubner was very patient and spent plenty enough time for me to know I will be very comfortable with her being my Doctor.

May 05, 2023

5.0

Dr Leubner is an excellent care provider

Apr 26, 2023

5.0

I have already recommended this provider to family and friends.

Apr 25, 2023

5.0

Dr. Leubner is very easy to talk to and she revisits topics from past visits. I feel like she's gotten to know me and understand my concerns.

Apr 19, 2023

5.0

Excellent doctor. Highly recommend her.

Apr 07, 2023

Everything went smoothly for me as not fully understanding how to use telemedicine.

Feb 06, 2023

5.0

Have already recommended her to my wife.

Jan 30, 2023

5.0

I'm happy that I always see Dr Leubner! At my past Dr, I saw a different PA or NP every time. I feel comfortable talking to Dr Leubner & feel that she listens & responds accordingly

Jan 27, 2023

5.0

I feel very fortunate to have her for my doctor.

Jan 23, 2023

5.0

Dr. Leubner is knowledgeable, sensitive, professional and caring.

Jan 22, 2023

5.0

I consider myself very fortunate to have Dr. Leubner as my primary physician. I have already recommended her to several friends who have followed my advice and now as pleased as I am with her excellent care.

Jan 09, 2023

5.0

Dr Leubner is fantastic!

Jan 06, 2023

5.0

I would recommend this care provider to everyone, This provider is kind, caring and very honest in her opinion of my health. I would rate her a 10 plus on caring.

Dec 01, 2022

5.0

She listened to me, gave me good information, and took time to explain things to me, I am very happy with the doctor and staff at this facility.

Nov 21, 2022

5.0

Has helped me so much!

Nov 11, 2022

5.0

Dr. Leubner was (and always is) compassionate and listened intently. She takes all the time needed to listen and understand. I am so very appreciative of her caring heart and professional expertise.

Nov 11, 2022

5.0

All good.

Oct 31, 2022

5.0

Dr Leubner is the best

Oct 28, 2022

5.0

My family loves Dr. Leubner

Oct 28, 2022

This was my first appointment with Dr. Leubner. Phenomenal!

Oct 21, 2022

5.0

Dr. Leubner is amazing. Hands down the most kind, caring, compassionate, understanding PCP I have ever had. She wants to be a true partner in your health.

Oct 21, 2022

5.0

Dr. Leubner is the best general practitioner I have had. She listens to my concerns and spends the time to explain things. She also wants to know what is going on in my personal life which is not typical from my experience. You are lucky to have such a caring doctor.

Sep 28, 2022

5.0

This doctor listens to me and that's more than the previous primary doctor did.

Sep 23, 2022

5.0

Dr. Leubner is always very plesant to work with

Sep 13, 2022

5.0

Excellent office visit. Excellent service from first time provider.

Sep 13, 2022

Very good

Aug 21, 2022

Dr. Leubner is very compassionate and takes the time to listen to my cares and concerns.

Jul 29, 2022

5.0

I consider myself very fortunate to have Dr. Leubner as my primary physician, she is my best advocate.

Jun 06, 2022

5.0

I was very pleased with Dr. Leubner's attentiveness to my questions and followup on my health concerns.

May 16, 2022

5.0

Doctor is easy to talk to, listens, shows genuine concern and gives good advice

May 14, 2022

5.0

Very good

May 02, 2022

Ashley is an excellent doctor

May 02, 2022

I think Dr Leubner is a fantastic practitioner

May 02, 2022

5.0

Dr. Leubner is a very compassionate, thorough caregiver

Apr 02, 2022

5.0

Wonderful Dr

Mar 25, 2022

5.0

Still 'getting to know each other,' but Dr. L VERY knowledgeable & easy to talk with.

Mar 18, 2022

5.0

I have recommended Dr. Leubner to all my friends and several are now her patients, they are all very grateful that I recommended her as they are as pleased with her as I am.

Mar 05, 2022

Dr. Leubner is a very compassionate and caring doctor.

Feb 18, 2022

5.0

Dr. Leubner is very professional, yet very down to earth and I feel comfortable in her care.

Feb 18, 2022

5.0

My experience with Dr. Leubner has been the absolute best. She sets the standard! It feels so good knowing I have her in my corner. I can't say enough good things!

Feb 18, 2022

5.0

Excellent !

Feb 07, 2022