At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

First time I was meeting Caitlyn and she was very Thorough about explaining my injury and what we were going to do going forward, she eased my mind tremendously

Jun 22, 2025

5.0

My experience was fine [...].

Jun 14, 2025

5.0

Excellent!

Apr 20, 2025

5.0

Excellent

Mar 05, 2025

5.0

Great resource for me

Dec 08, 2024

5.0

She was amazing.

Nov 23, 2024

4.8

No problem

Aug 16, 2024

5.0

Excellent care.

Aug 16, 2024

5.0

Excellent care. Very professional. Very responsive.

Jun 10, 2024

5.0

Excellent experience! The provider is extremely kind and knowledgable. She makes sure she has answered any questions and lets you know how to contact her if you need anything. One of the best providers I have ever had. She and the physician she works with are a great team!

Apr 20, 2024