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Alice M. Costello, NP

Alice M. Costello, NP

Family Medicine

4.9 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Not Accepting New Patients

Locations

Canalside Family Medicine - Rochester

South Pointe Landing
10 South Pointe Landing, Suite 250
Rochester, NY 14606

About Me

Education and Training
Alice Costello is a board-certified Family Nurse Practitioner. She
received her Master of Science in Nursing degree from St. John
Fisher College.

Philosophy
Alice’s approach to practicing medicine is to listen carefully to patients
to identify personal g...
Education and Training
Alice Costello is a board-certified Family Nurse Practitioner. She
received her Master of Science in Nursing degree from St. John
Fisher College.

Philosophy
Alice’s approach to practicing medicine is to listen carefully to patients
to identify personal goals and partner with them to develop plans
to achieve those goals.

Special Interests
In addition to family medicine, Alice’s interests include cardiovascular health,
mental health, and reducing health disparities.

On a Personal Note
In her free time, Alice enjoys swimming, hiking, cooking,
and spending time with her husband and two children.

Certified Specialties

Nurse Practitioner, Family - American Academy of Nurse Practitioners

Credentials

Education

MS | St. John Fisher College. 2019

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9 stars

During this visit, did this provider show respect for what you had to say?

4.9 stars

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.9 stars

During this visit, did this provider listen carefully to you?

4.9 stars

During this visit, did this provider explain things in a way that was easy to understand?

4.9 stars

Patient Comments

Exceptional service, I really like Alice Costello.

Jul 26, 2024

5.0 stars

Always thorough, comforting, knowledgeable.

Jul 18, 2024

5.0 stars

All good.

Jun 30, 2024

5.0 stars

Alice did a great job checking the condition I was there for and suggested some steps to meditate as well as suggesting a follow up with Dr Moore in a few weeks.

Jun 30, 2024

5.0 stars

Alice listened to my concerns

Jun 23, 2024

5.0 stars

She was polite, professional and really seemed concerned about my medical issues

May 26, 2024

5.0 stars

I was looking for a new PCP and Alice was referred to me. Best referral ever. Glad I made the move

May 26, 2024

5.0 stars

It's all great!

May 22, 2024

5.0 stars

All wonderful

May 22, 2024

5.0 stars

Very friendly atmosphere, love all of them

May 22, 2024

5.0

She's great

May 21, 2024

5.0

My problem was solved and dealt with right away. I felt seen and heard.

May 03, 2024

5.0

I really liked her she was nice and listened to me. I felt comfortable opening up even though it was my first time meeting her she was an overall great nurse

May 03, 2024

5.0

Everything was perfect!

Apr 14, 2024

5.0

Alice Costello is professional, delightful to collaborate with and provides pertinent information. I was also impressed that when I sent a message and Alice was out of the office, her colleague, Dr. Moore stepped right in. The office is seamless and they provide terrific care. This is how Healthcare should be.

Apr 14, 2024

5.0

Dr Moore and Dr Alice they are both great doctors very caring my mom and I been coming there for years we love her and Dr Alice

Mar 31, 2024

5.0

It was the first time I met with Alice. I was very impressed.

Mar 25, 2024

5.0

Alice Costello is the only one I met with. She is definitely deserving of recognizing.

Mar 25, 2024

5.0

I couldn't be more happier at this moment about my care provider.

Mar 22, 2024

5.0

All in all I am ecstatic and i look forward to coming in to the Dr's.

Mar 22, 2024

5.0

Alice Costello and Riley Goho have been super supportive and showed great care for me.i normally hate going to the Dr's but since I have been transferred to this practice I have feel like I been more cared for.

Mar 22, 2024

5.0

I am very glad that I have become a patient of Canalside and am receiving very compassionate and highly skilled care!

Mar 17, 2024

5.0

Hard to imagine any improvement.

Mar 17, 2024

5.0

Alice is both an attentive listener and explains things in a layman's language. I never felt rushed or uncomfortable; it was a most pleasant experience.

Mar 17, 2024

5.0

As usual the visit went very smooth. Everyone in this practice is professional and courteous. I am very pleased with this practice. [...]

Mar 11, 2024

5.0

Alice Costello NP, was kind, very concerned, gave me her professional expertise, I would recommend her to family & friends.

Feb 13, 2024

5.0

Alice carefully explained everything & the following day called me to see how I was & then she felt I should get to the hospital to stabilize my insulin quicker, then what I could do at home.

Feb 13, 2024

5.0

I'm new to the practice and have received excellent care so far.

Feb 06, 2024

5.0

Alice Costello - very thankful to be in her care now!

Feb 06, 2024

5.0

I had follow up with all my tests. Have never had that before.

Feb 06, 2024

5.0

[...]. Great experience.

Feb 06, 2024

3.8

The NP was pleasant & courteous [...].

Feb 01, 2024

5.0

Alice Costello is an asset to this office. She is very caring, understanding and helpful. She is the best health care professional Ive ever experienced.

Jan 20, 2024

5.0

Everything was fine

Jan 01, 2024

5.0

Alice was very understable, listened to my concerns and we developed a plan together for going forward !

Dec 06, 2023

5.0

Everything was professional and the experience was good as it gets.

Dec 06, 2023

5.0

No bad experiences.

Oct 13, 2023

5.0

First time there was very good

Sep 15, 2023

5.0

Great

Sep 15, 2023

3.8

She listened carefully but didn't show me how to perform the exercises.

Aug 23, 2023

5.0

We had a conversation about my medicine. She was very knowledgeable and listened to everything I asked about! She's a great provider!

Aug 12, 2023

5.0

Alice I can't think of her last name she was very thoroughly and very patient

Aug 12, 2023

5.0

This was a new patient visit and the provider was very attentive about learning about my health and the illness I've been dealing with since 2011

Aug 12, 2023

5.0

This whole practice is amazing. They take their time with their patients and are always make you feel comfortable. Everyone is friendly!

Aug 10, 2023

5.0

This the best of the best practice for primary care

Aug 06, 2023

5.0

Alice show concern, understanding and listened to me and made me part of resolving my issue.

Aug 06, 2023

5.0

My husband and I are very pleased with this practice.

Jun 14, 2023

5.0

She was interested in what I said and explained how we would treat my illness.

Jun 14, 2023

5.0

Dr Moore and Alice the NP are extremely caring, helpful and take their time listening to my concerns. Very pleased with the entire office.

Apr 27, 2023

5.0

Perfect the way it is

Apr 27, 2023

5.0

Receptionists are always kind and patient. Alice Costello is wonderful.

Apr 20, 2023

5.0

I appreciate Canalside always getting me in when I need to come in!

Apr 20, 2023

3.4

This is a new primary care group that I now have. I think they are pretty good [...]

Apr 17, 2023

5.0

Alice Costello was an excellent choice for me in your group. She Is friendly and compassionate. I didn't feel like a number in the office. I felt like a human being. Kelly Salisbury was very helpful in getting me and my family into this provider. She is always very pleasant to deal with.

Apr 06, 2023

5.0

My experience with the UR Medicine Group has been excellent [...]

Apr 06, 2023

5.0

I would like to say everyone in that office was great, very pleasant & kind, understanding. I would like to thank all the doctors & staff team for all they do every day!

Mar 31, 2023

5.0

Everything was great for me [...]

Mar 31, 2023

5.0

I have been going to that office for many years and I have never had a bad experience. I can call or send message on My Chart and I always get a call back or a message back. I appreciate all the good care.

Mar 31, 2023

5.0

[...] Love coming to this office.

Mar 25, 2023

5.0

The staff and providers have always been very caring and professional at Canalside Family Medicine. I feel very comfortable coming to this office.

Mar 25, 2023

5.0

This was my first visit w. Alice Costello and it was the best, most thorough physical I've ever received.

Mar 23, 2023

5.0

Overall great experience.

Mar 23, 2023

5.0

I've never met with NP Alice Costello before, but she was wonderful!! Answered all my questions & concerns & delivered excellent care!

Feb 02, 2023

5.0

I love this office and have never had any issues, and care was given in an excellent & timely manner.

Feb 02, 2023

5.0

Once again this practice has provided me with exceptional care. All are very friendly, knowledgeable, thorough, caring, and make me feel like they were concerned with my health. This practice should be given a 10++.

Jan 29, 2023

5.0

Alice Costello and Dr. S. Sockanathan. Both are excellent and I hope you retain them!

Jan 23, 2023

5.0

PA, Alice Costello was so patient and thorough during my visit. I was very hesitant to get the Covid test but she did a great job! Thanks for filling in for Dr Yosha.

Aug 15, 2022

5.0

The nurse practitioner took my initial call on [...] at 4:30EST from [...], we had an excellent televisit. [...] The NP walked me through all the issues with [...]. She prescribed [...] and we were able to get it immediately in this very small town. I was thankful for her time and caring as it was her last apt of the day. Our trip was improved [...].

Jul 02, 2022

5.0

If I send a message thru mychart the response is within 2 days for an answer to the question.

Jun 29, 2022

5.0

I was satisfied. My need was taken care of.

Jun 20, 2022

5.0

[...] my experience has always been good.

Jun 12, 2022

5.0

I would like to thank Alice Costello, NP for seeing me the same day I called and for being very caring and thoughtful to me. She was very pleasant and made me feel comfortable. Also, she was very efficient in getting back to me with my test results.

Jun 12, 2022

5.0

[...] it was great.

Jun 09, 2022

5.0

All good

Jun 01, 2022

5.0

[...] From the front desk, up to the Physician, this office is run proficiently and definitely portrays the ICARE values of Strong Hospital.

May 03, 2022

5.0

Alice and the nurse were both helpful and willing to answer my questions

Feb 19, 2022

5.0

[...] My experience was good

Feb 19, 2022