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Locations
South Pointe Landing
10 South Pointe Landing, Suite 250
Rochester, NY 14606
About Me
Alice Costello is a board-certified Family Nurse Practitioner. She
received her Master of Science in Nursing degree from St. John
Fisher College.
Philosophy
Alice’s approach to practicing medicine is to listen carefully to patients
to identify personal g...
Alice Costello is a board-certified Family Nurse Practitioner. She
received her Master of Science in Nursing degree from St. John
Fisher College.
Philosophy
Alice’s approach to practicing medicine is to listen carefully to patients
to identify personal goals and partner with them to develop plans
to achieve those goals.
Special Interests
In addition to family medicine, Alice’s interests include cardiovascular health,
mental health, and reducing health disparities.
On a Personal Note
In her free time, Alice enjoys swimming, hiking, cooking,
and spending time with her husband and two children.
Credentials
Education
MS | St. John Fisher College. 2019
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
I was treated promptly and respectfully by Alice Costello. I recommend her to provide medical care.
Feb 27, 2025
Everyone here is amazing! From when you walk in and are greeted from the receptionist, to the nurses,PAs and doctors!
Feb 21, 2025
I felt I was very well cared for and my concerns addressed.
Jan 24, 2025
A Good Experience.
Dec 28, 2024
The nurse practitioner was ok [...]
Dec 16, 2024
You know it is easy to just hit 5 multiple times, but they are very real. Alice really was great. I know she had a schedule behind me, but still answered all my questions. She is terrific and I would be very happy to see her again. She was meant to do what she is doing. Actually the whole experience was really good and I a new patient that just moved [...] NY. Thank you
Dec 12, 2024
If I can't see my doctor, l ask for NR Alice Costello. I would see NR Costello when l had Mt old Dr. Rodriguez, when she wasn't able to see me. I trust NR Costello and knows that she knows me very well. I trust her judgment and feel very comfortable with her expertise.
Nov 16, 2024
Originally scheduled for preop appt and annual physical. Did both at same time. Again it was fine. [...]
Oct 19, 2024
Alice Costello is a PA and she is my primary healer. She is dedicated, thoughtful and dependable.
Oct 11, 2024
She was excellent
Oct 10, 2024
Took the perfect amount of time to listen to my concerns and she assisted me to reach my nutritional goals
Oct 06, 2024
She was the best. Got back to me as soon as the tests she ordered came back.
Aug 09, 2024
Exceptional service, I really like Alice Costello.
Jul 26, 2024
Always thorough, comforting, knowledgeable.
Jul 18, 2024
All good.
Jun 30, 2024
Alice did a great job checking the condition I was there for and suggested some steps to meditate as well as suggesting a follow up with Dr Moore in a few weeks.
Jun 30, 2024
Alice listened to my concerns
Jun 23, 2024
She was polite, professional and really seemed concerned about my medical issues
May 26, 2024
I was looking for a new PCP and Alice was referred to me. Best referral ever. Glad I made the move
May 26, 2024
It's all great!
May 22, 2024
All wonderful
May 22, 2024
Very friendly atmosphere, love all of them
May 22, 2024
She's great
May 21, 2024
My problem was solved and dealt with right away. I felt seen and heard.
May 03, 2024
I really liked her she was nice and listened to me. I felt comfortable opening up even though it was my first time meeting her she was an overall great nurse
May 03, 2024
Everything was perfect!
Apr 14, 2024
Alice Costello is professional, delightful to collaborate with and provides pertinent information. I was also impressed that when I sent a message and Alice was out of the office, her colleague, Dr. Moore stepped right in. The office is seamless and they provide terrific care. This is how Healthcare should be.
Apr 14, 2024
Dr Moore and Dr Alice they are both great doctors very caring my mom and I been coming there for years we love her and Dr Alice
Mar 31, 2024
It was the first time I met with Alice. I was very impressed.
Mar 25, 2024
Alice Costello is the only one I met with. She is definitely deserving of recognizing.
Mar 25, 2024
I couldn't be more happier at this moment about my care provider.
Mar 22, 2024
All in all I am ecstatic and i look forward to coming in to the Dr's.
Mar 22, 2024
Alice Costello and Riley Goho have been super supportive and showed great care for me.i normally hate going to the Dr's but since I have been transferred to this practice I have feel like I been more cared for.
Mar 22, 2024
I am very glad that I have become a patient of Canalside and am receiving very compassionate and highly skilled care!
Mar 17, 2024
Hard to imagine any improvement.
Mar 17, 2024
Alice is both an attentive listener and explains things in a layman's language. I never felt rushed or uncomfortable; it was a most pleasant experience.
Mar 17, 2024
As usual the visit went very smooth. Everyone in this practice is professional and courteous. I am very pleased with this practice. [...]
Mar 11, 2024
Alice Costello NP, was kind, very concerned, gave me her professional expertise, I would recommend her to family & friends.
Feb 13, 2024
Alice carefully explained everything & the following day called me to see how I was & then she felt I should get to the hospital to stabilize my insulin quicker, then what I could do at home.
Feb 13, 2024
I'm new to the practice and have received excellent care so far.
Feb 06, 2024
Alice Costello - very thankful to be in her care now!
Feb 06, 2024
I had follow up with all my tests. Have never had that before.
Feb 06, 2024
[...]. Great experience.
Feb 06, 2024
The NP was pleasant & courteous [...].
Feb 01, 2024
Alice Costello is an asset to this office. She is very caring, understanding and helpful. She is the best health care professional Ive ever experienced.
Jan 20, 2024
Everything was fine
Jan 01, 2024
Alice was very understable, listened to my concerns and we developed a plan together for going forward !
Dec 06, 2023
Everything was professional and the experience was good as it gets.
Dec 06, 2023
No bad experiences.
Oct 13, 2023
First time there was very good
Sep 15, 2023
Great
Sep 15, 2023
She listened carefully but didn't show me how to perform the exercises.
Aug 23, 2023
We had a conversation about my medicine. She was very knowledgeable and listened to everything I asked about! She's a great provider!
Aug 12, 2023
Alice I can't think of her last name she was very thoroughly and very patient
Aug 12, 2023
This was a new patient visit and the provider was very attentive about learning about my health and the illness I've been dealing with since 2011
Aug 12, 2023
This whole practice is amazing. They take their time with their patients and are always make you feel comfortable. Everyone is friendly!
Aug 10, 2023
This the best of the best practice for primary care
Aug 06, 2023
Alice show concern, understanding and listened to me and made me part of resolving my issue.
Aug 06, 2023
My husband and I are very pleased with this practice.
Jun 14, 2023
She was interested in what I said and explained how we would treat my illness.
Jun 14, 2023
Dr Moore and Alice the NP are extremely caring, helpful and take their time listening to my concerns. Very pleased with the entire office.
Apr 27, 2023
Perfect the way it is
Apr 27, 2023
Receptionists are always kind and patient. Alice Costello is wonderful.
Apr 20, 2023
I appreciate Canalside always getting me in when I need to come in!
Apr 20, 2023
This is a new primary care group that I now have. I think they are pretty good [...]
Apr 17, 2023
Alice Costello was an excellent choice for me in your group. She Is friendly and compassionate. I didn't feel like a number in the office. I felt like a human being. Kelly Salisbury was very helpful in getting me and my family into this provider. She is always very pleasant to deal with.
Apr 06, 2023
My experience with the UR Medicine Group has been excellent [...]
Apr 06, 2023
I would like to say everyone in that office was great, very pleasant & kind, understanding. I would like to thank all the doctors & staff team for all they do every day!
Mar 31, 2023
Everything was great for me [...]
Mar 31, 2023
I have been going to that office for many years and I have never had a bad experience. I can call or send message on My Chart and I always get a call back or a message back. I appreciate all the good care.
Mar 31, 2023
[...] Love coming to this office.
Mar 25, 2023
The staff and providers have always been very caring and professional at Canalside Family Medicine. I feel very comfortable coming to this office.
Mar 25, 2023
This was my first visit w. Alice Costello and it was the best, most thorough physical I've ever received.
Mar 23, 2023
Overall great experience.
Mar 23, 2023
I've never met with NP Alice Costello before, but she was wonderful!! Answered all my questions & concerns & delivered excellent care!
Feb 02, 2023
I love this office and have never had any issues, and care was given in an excellent & timely manner.
Feb 02, 2023
Once again this practice has provided me with exceptional care. All are very friendly, knowledgeable, thorough, caring, and make me feel like they were concerned with my health. This practice should be given a 10++.
Jan 29, 2023
Alice Costello and Dr. S. Sockanathan. Both are excellent and I hope you retain them!
Jan 23, 2023
PA, Alice Costello was so patient and thorough during my visit. I was very hesitant to get the Covid test but she did a great job! Thanks for filling in for Dr Yosha.
Aug 15, 2022
The nurse practitioner took my initial call on [...] at 4:30EST from [...], we had an excellent televisit. [...] The NP walked me through all the issues with [...]. She prescribed [...] and we were able to get it immediately in this very small town. I was thankful for her time and caring as it was her last apt of the day. Our trip was improved [...].
Jul 02, 2022
If I send a message thru mychart the response is within 2 days for an answer to the question.
Jun 29, 2022
I was satisfied. My need was taken care of.
Jun 20, 2022
[...] my experience has always been good.
Jun 12, 2022
I would like to thank Alice Costello, NP for seeing me the same day I called and for being very caring and thoughtful to me. She was very pleasant and made me feel comfortable. Also, she was very efficient in getting back to me with my test results.
Jun 12, 2022
[...] it was great.
Jun 09, 2022
All good
Jun 01, 2022
[...] From the front desk, up to the Physician, this office is run proficiently and definitely portrays the ICARE values of Strong Hospital.
May 03, 2022
Alice and the nurse were both helpful and willing to answer my questions
Feb 19, 2022
[...] My experience was good
Feb 19, 2022