At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.2

Likelihood of recommending this care provider to others

4.2

Explanations the care provider gave you about your problem or condition

4.3

Care provider's efforts to include you in decisions about your care

4.4

Concern the care provider showed for your questions or worries

4.3

Patient Comments

1.0

Actively seeking a different PCP after this visit. She was dismissive and judgmental. Clearly trying to spend as little time in the room as possible, did not have any interest in patient comfort or concerns, just checking the boxes. One of the worst providers I've had anywhere.

Apr 09, 2026

5.0

It is very important to know that the care that we got was 100% excellent, the NP and staff was very nice pleasant to go to this place for our health care

Apr 04, 2026

5.0

Roberta Korich is wonderful, shes efficient but you dont feel rushed, she shows concern and listens to the issues. She also is excellent with following up messages in MyChart

Apr 02, 2026

5.0

Roberta is very knowledgeable and helpful. Listens well and shares her thoughts and respects my thoughts & concerns, too.

Mar 18, 2026

2.8

I don't feel like my daughter was given an empathetic experience. The provider had her back to my daughter almost the entire time while asking questions, and was not very personable during the exam, either. My daughter was surprised that the provider thought she was in 3rd grade (she's 11 years old).

Mar 11, 2026

4.6

[...] I like Bobbi [...]

Jul 05, 2024