Contact
Locations
699 South Main Street, Suite 6
Canandaigua, NY 14424
158 Sawgrass Drive, 2nd Floor, Suite 230
Rochester, NY 14620
Credentials
Education
AGPCNP | University of Rochester. 2022
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
I asked all my questions and she answered them as I had anticipated - with sufficient details and recommendations.
Feb 28, 2025
Annual follow up. Very good!
Feb 27, 2025
Being proactive about my kidneys stones.
Feb 13, 2025
Provider seemed rushed
Dec 25, 2024
I thought Michelle was very thorough and knowledgeable.
Dec 15, 2024
Great bed side manner!!
Dec 12, 2024
Explained Rx alternatives that I did not know about before arriving
Nov 01, 2024
Appreciate great care
Oct 24, 2024
One of the best nurse practitioners that I have encountered in this practice.
Oct 15, 2024
Top of the line
Sep 28, 2024
Practitioner Nurse Michelle is very pleasant to talk too
Sep 26, 2024
Very good NP
Sep 08, 2024
First time seeing Michelle. Past visits had been with Gina, and then with Katie. All three of these individuals have been great.
Feb 26, 2024
Michelle Heidgerken is an excellent care provider, competent, knowledgeable, professional, thorough, took her time, personable. [...]
Feb 20, 2024
Made the visit fun and relaxing
Feb 10, 2024
PA was a competent sweetheart. We discussed everything we needed to discuss. She also gave me the choice of a digital exam or not, considering my trivial need for one at this point. I decided "no." Happily.
Feb 08, 2024
[...] PAs did excellent job of communicating with me.
Jan 18, 2024
I was transferred to a new care provider as the previous provider had taken a different position. Our new provider was informative, caring, and thoughtful about my situation. She informed me of the various treatment options for my condition.
Dec 22, 2023
An expedited appointment was made - thank you
Dec 20, 2023
Michelle was excellent- very knowledgeable, professional and easy to speak with
Nov 02, 2023
Michelle was very thorough & inspired confidence - Thank you.
Apr 05, 2023
Great balance of factual discussion and humor!
Feb 27, 2023
Michelle was very thorough as this was the first time I had met with her and she took the time to review past notes.
Feb 17, 2023