At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

4.0

Good

Jan 29, 2025

5.0

Very impressed with how quickly I checked in, got x-rays taken, and then reviewed them with the care provider

Dec 12, 2024

5.0

Excellent information and recommendations.

Nov 17, 2024

4.8

I have already recommended this provider.

Nov 02, 2024

5.0

My first time at this facility. I have already recommended this office.

Sep 30, 2024

2.0

I have dealt with this problem before so I know all the things to do to fix it but I have done those and now I need medical intervention. She gave me all the basic info again, did not tailor her message at all, said she would show me the x-ray, didn't, went running from the room after about 5 minutes without even looking at me when she said goodbye- [...] Would not recommend to anyone, I'm also going to find a different provider.

Sep 29, 2024

5.0

[...] All the rest..very good

Sep 21, 2024

5.0

Has been a great experience from start to finish

Sep 21, 2024

2.0

Appointment felt rushed. [...]. Did not give any answers or listen to my full story. Did not leave time for questions. She just got up and left without even explaining the appointment was over. Left without any help or follow up. Very disappointing and will be looking elsewhere for a second opinion.

Aug 26, 2024

4.2

The xray done did not show a fracture. Subsequent lateral xray at ortho clinic showed clear metatarsal fracture in two places. My provider did say it could be hairline fracture and I appreciated referral to ortho

Aug 01, 2024

5.0

She listened to me and I felt so validated and supported.

Jul 07, 2024

5.0

Adriana was very good and answered my questions and explained why she gave the instructions

Jun 28, 2024

5.0

I myself go to U of R for everything. I constantly give out Dr Info to people that don't Know where to go. I love the U of R.

May 25, 2024