At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

4.8

Great explanations. Needs to work on warmth

Jun 26, 2026

5.0

Katlin was so helpful!! I have been trying to start meditation for osteoporosis since December. There were a lot of mistakes and issues that made I it so I did not start (working with a different NP). This was the first time I saw Katlin and I was able to schedule my Forteo teaching appointment the next day (and the appointment is next week)! She knew exactly what to do.

Jun 04, 2026

5.0

She was very thorough never had anyone show more concern for my well being before too bad there weren't more doctors like her

May 10, 2026

5.0

Provider was thorough, informative , and easy to understand.

May 02, 2026

5.0

Very Kind

Apr 28, 2026

5.0

The NP spent an amazing amount of time with me , so helpful in my understanding of the issue

Apr 18, 2026

5.0

Already recommended to 9 people Very impressed

Jan 17, 2026

5.0

Very kind, friendly and knowledgeable

Dec 29, 2025

5.0

Katlin is amazing! I love how she asks me how I am and is gentle with exams..always offering advice after listening to any issue or problem I am having.

Dec 14, 2025

5.0

Katlin was very thorough, polite and listened well.

Dec 13, 2025

5.0

Katlin heard and understood my concerns. She took the time to fully understand and come up with a treatment plan.

Oct 31, 2025

5.0

Kaitlin took her time to explain everything I had questions about - she made sure I understood everything. She was very thorough and patient

Oct 31, 2025

5.0

Katlin Budynas was kind and efficient. I was very pleased with her in all aspects.

Oct 20, 2025

5.0

My care provider explained all outcomes of my surgery and progress that has been made. Thoroughly answered all questions I had and made themselves available to any concerns or questions I may have going forward.

Oct 13, 2025

2.8

I did not feel heard. [...] I was not pleased with her at all. [...] She needs help with "bedside manner." I am not uneducated, I felt she was more interested in her medical notes them me.

Oct 05, 2025

5.0

Love Katlin. She is always very concerned and caring.

Oct 03, 2025

5.0

Always up front about care and very happy with everything.Thank you

Oct 01, 2025

5.0

Good

Sep 28, 2025

5.0

I give you high marks because the U of R deserves it.

Sep 20, 2025

5.0

Provider was fantastic, went the extra mile with PT ideas and even called to follow-up later in the day.

Mar 26, 2025

5.0

I just loved Katlin.

Mar 15, 2025

5.0

Katlin was just wonderful! So incredibly kind and super helpful in explaining everything. Talked through everything with me and truly worked as a team to make decisions for my care. Spent time showing me diagrams and explaining what was going on in my knee. I truly appreciate her kindness, compassion and time.

Jan 19, 2025

5.0

The provider was fantastic. Friendly, personable, knowledgeable.

Dec 10, 2024

5.0

Katlin is wonderful

Dec 05, 2024

5.0

Absolutely helpful and all I could ask for as a patient. So helpful and friendly.

Nov 11, 2024

5.0

Katlin Budynas is an awesome PA. When you ask her a question, she takes the time to answer it, and she answers it in a language you can understand.

Oct 26, 2024

5.0

NP really listened to my concerns and came up with a care plan I am comfortable with.

Sep 20, 2024

5.0

For the first time EVER I felt like a medical professional listened to my concerns and actually heard what I was saying. I was not the typical 30 second appointment.

Aug 11, 2024

5.0

Kaitlin was amazing. She listened, educated me and answered all of my concerns. So knowledgeable!!

Aug 10, 2024

5.0

She was SUPER

Jul 26, 2024

5.0

Katlin is just wonderful. I really feel very well cared for.

Jul 24, 2024

3.4

Provider addressed family more than patient.I have a hearing problem but I'm not stupid.Provider talked very fast.

Jul 12, 2024

5.0

Excellent experience!

Jun 05, 2024

5.0

She is awesome and I like to see her. She is responsive and thorough.

May 20, 2024