At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Dr. Schoeneman is a great doctor

Feb 26, 2026

5.0

Dr Schoeneman manages to be prompt for all appointments, while still spending enough time with his patients to address all concerns. He listens well and is open to ideas, willing to admit when he is unsure of an answer and needs to do further research.

Feb 19, 2026

5.0

Can't say enough nice things

Feb 19, 2026

5.0

This is the first provider I have ever had that listens and takes my concerns to heart. He offers sound and well thought approaches to everything I have ever seen him for. Dr. Schoeneman is one of the best medical professionals I have met and will will continue to come to Victor for his expertise.

Feb 16, 2026

5.0

My caregiver gives me the impression that he does care about me

Feb 14, 2026

5.0

All good as usual with this doctor.

Jan 23, 2026

5.0

Great care provided by my doctor

Jan 16, 2026

5.0

Dr. Schoeneman has always been terrific at explaining my options and making me feel like my choice/health is in my power. And yet, he provides great guidance.

Dec 18, 2025

5.0

Dr.was excellent

Nov 24, 2025

5.0

Never had bad experience.

Nov 20, 2025

5.0

Love my Doctor!!

Nov 19, 2025

5.0

Our family loves Dr Schoeneman and this office!

Nov 03, 2025

2.4

Seemed disinterested. Brushed off concerns.

Oct 27, 2025

5.0

I appreciate the Doctor offering, but not pushing vaccines.

Oct 25, 2025

5.0

OUR DOCTOR AND HIS ENTIRE STAFF ARE ALWAYS FRIENDLY AND THOROUTH

Oct 24, 2025

5.0

Dr. Schonenman never rushes, very thorough, ask questions and detailed.

Oct 19, 2025

5.0

They let me know when any conditions might become a concern.

Sep 11, 2025

5.0

A+ experience from the doctor as always

Aug 21, 2025

5.0

Dr. Schoeneman is kind, caring, has true concern for his patients and maintains a balance of humor and concern.

Aug 10, 2025

5.0

Dr Schoeneman was attentive, listened to my questions and answered them in a manner that was easy to understand. I have been impressed with his friendly manner. I never feel rushed or like he's checking the boxes to move on to the next patient.

Jul 20, 2025

5.0

Wonderful caregiver

Jun 30, 2025

5.0

Dr. Schoeneman is fantastic! One of the best doctors I've ever had. He cares, he listens, he explains, he partners with me on decision making, he's extremely knowledgeable and current, and he's careful. On the scale of 1 to 5, he's a 10.

Jun 14, 2025

5.0

Knows his stuff

May 30, 2025

5.0

Already recommended

May 26, 2025

5.0

Dr. Schoeneman is a great doctor. He always listens to my questions and concerns.

May 17, 2025

5.0

Great experience! I didn't really have any major issues to go over, but I was very pleased with the experience.

Apr 11, 2025

5.0

Dr Schoeneman has a great clinical approach to my issues. He explains the medical process well so I can understand what happened and the next steps needed.

Mar 07, 2025

5.0

We had an open discussion about weight loss medication options.

Feb 24, 2025

5.0

I really liked the Doctor and I'm very happy with him. He treats me like a person and not a number. Beginning with his arrival by always reintroduction with a handshake and asking how I'm doing. He is so professional and knowledgeable. He was able to review my medications and discussed them completely. He provided me with valuable insight as to what they did, how they work, side effects and drug interactions with both OTC medications and with prescription medications. This was a 1st time ever that anyone actually looked at the medications I take.He was so supportive and encouraging. I've been making strides Improving My health with a healthier diet and lots of water, exercise and relaxation techniques. His knowledge of medicine helps me to understand how my body functions and what my body needs in order for It to run efficiently. I have learned so much more in how each body system works and how each system works to keep my body functioning at it's best.This doctor is an asset because of his knowledge, kindness caring, sincere personality. He's not afraid to let you know what one needs to do to stay healthy or even become healthier. He Is also not afraid to admit he may not know everything. This doctor makes a wonderful advocate on my medical team with his support and encouraging natureHe is an asset and I'm very happy to have him has my doctor.

Jan 24, 2025

5.0

Very caring and knowledgeable. The doctor listened and did not rush.

Jan 22, 2025

4.2

I don't think he has a beside manner, he needs to work on trying to bond with patients. Ask more on family history.

Jan 19, 2025

5.0

Dr. Schoeneman is very caring

Nov 24, 2024

5.0

Doctor was very focused on what I was telling him

Nov 14, 2024

5.0

I would recommend Schoeneman [...].

Nov 13, 2024

4.0

Pleasantly surprised by how comfortable I felt with the doctor.

Sep 14, 2024

5.0

Dr. Schoeneman was well worth the wait for a new patient visit.

Aug 17, 2024

1.0

No I would not recommend him. [...] New doctor spent 5 minutes with me [...].

Jul 09, 2024

5.0

He's a keeper! Listens and informs!

Jun 30, 2024

2.9

Physical was cursory at best. No going into details of my history

Jun 21, 2024

1.8

I feel that this primary is not someone that I can have a good patient/dr relationship. [...] He seem to lack empathy, bedside manner and answers my questions in a condescending all knowing kinda way. [...]

Jun 21, 2024

5.0

Very professional doctor

May 16, 2024

5.0

Very good

Mar 10, 2024

5.0

Good

Mar 05, 2024

5.0

A+ care in every way

Feb 12, 2024

5.0

Was a great appointment would do again. Dr was fantastic

Dec 08, 2023

5.0

I was given the option to use antibiotics for this infection. I said yes due to good results with previous sinus infections. I started to see improvement within 12 hours of taking the first dose. All better now (I just took the final dose today).

Dec 08, 2023

5.0

Very professional doctor

Nov 30, 2023

4.9

He was a very good listener as I explained my concerns. He was compassionate in his answers to my questions and concerns.

Nov 29, 2023

5.0

Very professional doctor

Nov 10, 2023

5.0

I'm very happy with Dr. Schoeneman, as we are just getting to know each other.

Oct 10, 2023

5.0

I was concerned that the new doctor is an osteopath but he's very pleasant, knowledgeable and the appt. Didn't feel rushed. I have confidence in him continuing my care and facing any issues ahead that my "golden years" seem to be throwing at me. I'm relieved! :-)

Sep 11, 2023

5.0

Dr. Schoeneman is kind, caring and attentive. I have already recommended him for family members and other people.

Jul 01, 2023

2.7

The Dr seamed in a hurry. I feel that he didn't care about my health issue [...].

Jun 30, 2023

2.9

[...] I ENGAGED WITH THE DOCTOR I want to have a healthy, processional relationship with my healthcare provider. The physician didn't ask me one question that wasn't directly related to my chart. I left my appointment feeling like data but not a human.

Apr 17, 2023

5.0

Awesome!!

Apr 07, 2023

5.0

I am so grateful Dr Schoeneman has joined this practice! He is a breath of fresh air. I appreciate his approach.

Mar 30, 2023

3.8

I felt that if he could have rolled his eyes at me he would have. Instead there were long blinks which I felt was frustration with my questions/comments.

Mar 21, 2023