At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

Pleasantly surprised by how comfortable I felt with the doctor.

Sep 14, 2024

Dr. Schoeneman was well worth the wait for a new patient visit.

Aug 17, 2024

No I would not recommend him. [...] New doctor spent 5 minutes with me [...].

Jul 09, 2024

5.0

He's a keeper! Listens and informs!

Jun 30, 2024

3.4

Physical was cursory at best. No going into details of my history

Jun 21, 2024

2.2

I feel that this primary is not someone that I can have a good patient/dr relationship. [...] He seem to lack empathy, bedside manner and answers my questions in a condescending all knowing kinda way. [...]

Jun 21, 2024

5.0

Very professional doctor

May 16, 2024

5.0

Very good

Mar 10, 2024

5.0

Good

Mar 05, 2024

5.0

A+ care in every way

Feb 12, 2024

Was a great appointment would do again. Dr was fantastic

Dec 08, 2023

I was given the option to use antibiotics for this infection. I said yes due to good results with previous sinus infections. I started to see improvement within 12 hours of taking the first dose. All better now (I just took the final dose today).

Dec 08, 2023

5.0

Very professional doctor

Nov 30, 2023

5.0

He was a very good listener as I explained my concerns. He was compassionate in his answers to my questions and concerns.

Nov 29, 2023

5.0

Very professional doctor

Nov 10, 2023

5.0

I'm very happy with Dr. Schoeneman, as we are just getting to know each other.

Oct 10, 2023

5.0

I was concerned that the new doctor is an osteopath but he's very pleasant, knowledgeable and the appt. Didn't feel rushed. I have confidence in him continuing my care and facing any issues ahead that my "golden years" seem to be throwing at me. I'm relieved! :-)

Sep 11, 2023

5.0

Dr. Schoeneman is kind, caring and attentive. I have already recommended him for family members and other people.

Jul 01, 2023

3.0

The Dr seamed in a hurry. I feel that he didn't care about my health issue [...].

Jun 30, 2023

3.0

[...] I ENGAGED WITH THE DOCTOR I want to have a healthy, processional relationship with my healthcare provider. The physician didn't ask me one question that wasn't directly related to my chart. I left my appointment feeling like data but not a human.

Apr 17, 2023

5.0

Awesome!!

Apr 07, 2023

5.0

I am so grateful Dr Schoeneman has joined this practice! He is a breath of fresh air. I appreciate his approach.

Mar 30, 2023

3.8

I felt that if he could have rolled his eyes at me he would have. Instead there were long blinks which I felt was frustration with my questions/comments.

Mar 21, 2023

3.0

He rarely makes eye contact, does not respond to an explanation and told me, "Make sure you don't miss your next appointment " in a rude angry tone. I have no idea why he was so unfriendly and grumpy. I always keep my appointments unless I had extenuating circumstances such as an unplanned surgery.

Jan 20, 2023

5.0

Dr. Took time went over labs, vaccines and any future test that he recommended

Jan 04, 2023

5.0

I am very comfortable with this doctor who seems genuinely interested in helping me with my health issues. Glad he came here!

Dec 23, 2022

5.0

This was my first visit with a new provider and they were incredibly nice. We discussed health histories, current prescriptions, and were able to do an annual preventative visit all at once. I'm very happy with my new provider.

Dec 06, 2022