At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.6

Explanations the care provider gave you about your problem or condition

4.7

Care provider's efforts to include you in decisions about your care

4.7

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Dr Schoeneman has a great clinical approach to my issues. He explains the medical process well so I can understand what happened and the next steps needed.

Mar 07, 2025

5.0

We had an open discussion about weight loss medication options.

Feb 24, 2025

5.0

I really liked the Doctor and I'm very happy with him. He treats me like a person and not a number. Beginning with his arrival by always reintroduction with a handshake and asking how I'm doing. He is so professional and knowledgeable. He was able to review my medications and discussed them completely. He provided me with valuable insight as to what they did, how they work, side effects and drug interactions with both OTC medications and with prescription medications. This was a 1st time ever that anyone actually looked at the medications I take.He was so supportive and encouraging. I've been making strides Improving My health with a healthier diet and lots of water, exercise and relaxation techniques. His knowledge of medicine helps me to understand how my body functions and what my body needs in order for It to run efficiently. I have learned so much more in how each body system works and how each system works to keep my body functioning at it's best.This doctor is an asset because of his knowledge, kindness caring, sincere personality. He's not afraid to let you know what one needs to do to stay healthy or even become healthier. He Is also not afraid to admit he may not know everything. This doctor makes a wonderful advocate on my medical team with his support and encouraging natureHe is an asset and I'm very happy to have him has my doctor.

Jan 24, 2025

5.0

Very caring and knowledgeable. The doctor listened and did not rush.

Jan 22, 2025

4.2

I don't think he has a beside manner, he needs to work on trying to bond with patients. Ask more on family history.

Jan 19, 2025

5.0

Dr. Schoeneman is very caring

Nov 24, 2024

5.0

Doctor was very focused on what I was telling him

Nov 14, 2024

5.0

I would recommend Schoeneman [...].

Nov 13, 2024

4.0

Pleasantly surprised by how comfortable I felt with the doctor.

Sep 14, 2024

5.0

Dr. Schoeneman was well worth the wait for a new patient visit.

Aug 17, 2024

1.0

No I would not recommend him. [...] New doctor spent 5 minutes with me [...].

Jul 09, 2024

5.0

He's a keeper! Listens and informs!

Jun 30, 2024

2.9

Physical was cursory at best. No going into details of my history

Jun 21, 2024

1.8

I feel that this primary is not someone that I can have a good patient/dr relationship. [...] He seem to lack empathy, bedside manner and answers my questions in a condescending all knowing kinda way. [...]

Jun 21, 2024

5.0

Very professional doctor

May 16, 2024

5.0

Very good

Mar 10, 2024

5.0

Good

Mar 05, 2024

5.0

A+ care in every way

Feb 12, 2024

Was a great appointment would do again. Dr was fantastic

Dec 08, 2023

I was given the option to use antibiotics for this infection. I said yes due to good results with previous sinus infections. I started to see improvement within 12 hours of taking the first dose. All better now (I just took the final dose today).

Dec 08, 2023

5.0

Very professional doctor

Nov 30, 2023

5.0

He was a very good listener as I explained my concerns. He was compassionate in his answers to my questions and concerns.

Nov 29, 2023

5.0

Very professional doctor

Nov 10, 2023

5.0

I'm very happy with Dr. Schoeneman, as we are just getting to know each other.

Oct 10, 2023

5.0

I was concerned that the new doctor is an osteopath but he's very pleasant, knowledgeable and the appt. Didn't feel rushed. I have confidence in him continuing my care and facing any issues ahead that my "golden years" seem to be throwing at me. I'm relieved! :-)

Sep 11, 2023

5.0

Dr. Schoeneman is kind, caring and attentive. I have already recommended him for family members and other people.

Jul 01, 2023

3.0

The Dr seamed in a hurry. I feel that he didn't care about my health issue [...].

Jun 30, 2023

3.0

[...] I ENGAGED WITH THE DOCTOR I want to have a healthy, processional relationship with my healthcare provider. The physician didn't ask me one question that wasn't directly related to my chart. I left my appointment feeling like data but not a human.

Apr 17, 2023

5.0

Awesome!!

Apr 07, 2023

5.0

I am so grateful Dr Schoeneman has joined this practice! He is a breath of fresh air. I appreciate his approach.

Mar 30, 2023

3.8

I felt that if he could have rolled his eyes at me he would have. Instead there were long blinks which I felt was frustration with my questions/comments.

Mar 21, 2023

3.0

He rarely makes eye contact, does not respond to an explanation and told me, "Make sure you don't miss your next appointment " in a rude angry tone. I have no idea why he was so unfriendly and grumpy. I always keep my appointments unless I had extenuating circumstances such as an unplanned surgery.

Jan 20, 2023

5.0

Dr. Took time went over labs, vaccines and any future test that he recommended

Jan 04, 2023

5.0

I am very comfortable with this doctor who seems genuinely interested in helping me with my health issues. Glad he came here!

Dec 23, 2022

5.0

This was my first visit with a new provider and they were incredibly nice. We discussed health histories, current prescriptions, and were able to do an annual preventative visit all at once. I'm very happy with my new provider.

Dec 06, 2022