At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Lexy is always terrific. She allows me to be part of my healthcare choices.

Sep 30, 2025

5.0

Alexis was spot-on, per her usual!!

Sep 10, 2025

5.0

Lexi is awesome!

Sep 07, 2025

5.0

The provider took extra time to recheck my blood pressure twice when I asked about it. Took my concerns seriously and didn't act like it was a bother. Very friendly and helpful and solved my problem.

Aug 23, 2025

5.0

I really liked the PA, whose name I have forgotten. Seeming young she was smart, informative and very attentive to my narrative & questions

Jun 29, 2025

5.0

Good

Jun 11, 2025

5.0

I had a very good experience!!

Jun 01, 2025

5.0

Can't say enough about this facility & the caregivers there. I feel very fortunate to have this medical office available to me .

May 29, 2025

4.4

She listened

May 27, 2025

5.0

All Good

May 03, 2025

5.0

Andover Medical Group meets my needs most of the time. I have almost no health problems. [...]

Apr 18, 2025

5.0

Easy to talk to

Mar 26, 2025

5.0

Excellent

Mar 12, 2025

5.0

Alexis Niedermaier is very, very good. I really like her. I drive longer to see her than I previously had to that is how much I depend on her.

Mar 06, 2025

5.0

Doctor Niedermaier does an awesome job at making me feel heard, explaining what she sees in the bloodwork and checking in that I know and support our plan going forward. As an obese person, I feel very comfortable specifically in that she doesn't make me feel like losing weight is the only issue but both of us acknowledging that losing weight would help in various aspects

Feb 28, 2025

5.0

Alexis is the best!! She shows genuine concern, takes her time, and involves me in all decisions about my care! I thank God that she is my PCP.

Feb 25, 2025

5.0

NP Niedermaier is truly a professional

Nov 30, 2024

5.0

Have always gad good care there.

Nov 24, 2024

5.0

[...] My primary care NP at Andover was great!

Nov 08, 2024

5.0

I am very pleased with my care provider. She is wonderful!

Sep 27, 2024

5.0

I am so happy to be a patient and receive her care.

Aug 29, 2024

5.0

Good

Aug 18, 2024

5.0

Alexis is exceptional!

Aug 06, 2024

5.0

Good

Jun 23, 2024

4.6

The provider talked to me, but did not do diagnostics. As she was about to leave, I asked her to listen to heart and lungs.

Jan 10, 2024

5.0

Excellent provider. Glad I finally got a excellent local Dr. She's a keeper

Jan 06, 2024

5.0

Lexi was very professional and was a great help

Nov 22, 2023

5.0

Really impressed with first visit with my visit w nurse practicion

Nov 16, 2023

5.0

I was very pleased that the staff and NP were very courteous and informative after meeting me for tHe first time. I will not hesitate to make another appointment to this medical facility if needed.

Oct 08, 2023

5.0

Good

Sep 22, 2023

5.0

She is very caring

Jun 01, 2023

5.0

First time I went to her - because there have been alot of changes in doctors - but this one assured me she was staying put. So I am hoping to have a good relationship with her. When I get a good relationship I feel like she will care if I am doing good or not [...].

Apr 19, 2023

5.0

She listened to me and we arrived at a consensus to have a followup.

Apr 08, 2023

5.0

[...] The quality of care that I received on my latest visit was nothing short of exemplary. I wasn't just heard - I was listened to. Medication options that I had previously thought were out of reach were provided to me in accessible ways and I'm very pleased with the results so far. [...] I would be extremely happy to continue seeing this Care Provider for as long as you are able to keep her, which I would emphasize should be a priority. Pay her in a mountain of gold bars if you have to.

Mar 11, 2023

5.0

A visit to get reestablished. Overall great experience.

Dec 22, 2022