At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

They were very informative of the choices given!

Jun 20, 2026

5.0

Understaning and caring.

May 23, 2026

4.2

Good

May 14, 2026

5.0

Excellent

Apr 30, 2026

5.0

Very good experience with everyone!

Apr 25, 2026

2.8

Minimal discussion about possible complications and how those could be handled.

Apr 25, 2026

5.0

Riley Morien was exceptional.

Apr 23, 2026

5.0

I met with PA, Riley Morien, who addressed all my concerns & was very clear to explain progress & next steps.

Apr 23, 2026

5.0

PA Riley was excellent. Had very thorough and helpful discussion with me and my husband a treatment plan and putting PT referral in place.

Apr 19, 2026

5.0

Riley was great to deal with.

Apr 03, 2026

5.0

Riley was terrific. She was an excellent listener and answered all my questions

Apr 02, 2026

5.0

Good experience

Mar 28, 2026

5.0

Extraordinary care!

Mar 28, 2026

5.0

Riley was so thorough with explaining the procedures and all details. She was very personable and professional, I just loved her!

Mar 10, 2026

5.0

PA was great. Answered all my questions and was very easy to talk to

Mar 04, 2026

5.0

Riley Morien took time to put at ease with progression of my recovery. Offered to research some information on support type groups might b available

Feb 19, 2026

5.0

The PA Riley was great. She took the time to explain the injury along with the healing process and next steps.

Feb 15, 2026

5.0

10 out 10 for excellent service

Feb 06, 2026

5.0

Patient & kind. Thoroughly answered my many questions.

Jan 27, 2026

5.0

Riley was amazing. So knowledgeable and kind. She made me feel so safe and that I was in the right place in good hands

Jan 10, 2026

5.0

Efficient and respectful

Jan 08, 2026

5.0

They are very professional and thorough.

Jan 02, 2026

5.0

I highly recommend her to other patients. She was very known and very thorough. She was very kind

Dec 11, 2025

5.0

Riley was wonderful

Dec 05, 2025

5.0

Very Good!!

Oct 28, 2025

5.0

Excellent skills , knowledge , and experience A+ NP

Oct 26, 2025

5.0

The PA was excellent... Extremely knowledgeable with my care of a broken ankle. Very impressed...

Sep 19, 2025

5.0

Riley was excellent. I was shocked to hear for the first time ever that my non-weight-bearing restriction was 12 WEEKS. The only estimate I heard at hospital was 6 weeks. [...]

Aug 09, 2025

5.0

PA explained all, took off bandage carefully, was kind and patient

May 01, 2025

5.0

Great experience

Mar 12, 2025

4.0

My PA did answer all my questions. I like more detailed information about my condition than I have received.

Mar 11, 2025

4.4

She was knowledgeable and resuring about my broken bone.

Feb 16, 2025

5.0

Excellent!!!

Feb 08, 2025

5.0

I feel so fortunate to have the primary doctor that has taken care of me and my family throughout the years.

Dec 08, 2024

5.0

Good

Dec 01, 2024

5.0

Very gentle and caring while changing my splint

Oct 19, 2024

5.0

Amazing! All of you!!

Oct 18, 2024

5.0

I requested the professional I wanted because of the care I'd received on past visits. Very good experience.

Oct 09, 2024

1.0

[...] The PA was very nice [...]

Sep 14, 2024

5.0

All ready recommended tovothers

May 05, 2024

3.3

Dr. Morien was very personable and knowledgeable During my visit. [...]

Apr 19, 2024