At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

We saw Callias Sullivan, NP and she was phenomenal. She was very patient with my son who is Autistic [...]. She called me that evening to discuss further treatment options for my son as he was not able to tolerate the EEG. She was very thorough in her explanation of various things. Overall, a wonderful and positive visit.

Mar 22, 2026

5.0

Bueno

Jul 31, 2025

5.0

This was my first time with the doctor and she was amazing! Answered all my questions and was very in depth

Jul 19, 2025

5.0

She was amazing at making my son feel comfortable and even had him laughing. I left like all my questions were heard and answered

May 01, 2025

5.0

Callais was wonderful with our son. Answered all our questions.

Nov 15, 2024

5.0

Thumbs up!

Oct 06, 2024

5.0

It's good

Sep 28, 2024

5.0

Very Nice

Sep 07, 2024