At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.2

Likelihood of recommending this care provider to others

4.1

Explanations the care provider gave you about your problem or condition

4.2

Care provider's efforts to include you in decisions about your care

4.2

Concern the care provider showed for your questions or worries

4.3

Patient Comments

5.0

We saw Dr Li and he was wonderful! Very caring and really listened to my son and I as we were there to see him for a second option.

Jul 12, 2025

2.8

Dr did not seem confident in his interaction. He was nervous, avoided eye contact, struggled when listening to his breathing and took an extended amount of time to listen and interpret what he was hearing. Child was also very agreeable during this time

Apr 20, 2025

5.0

Dr. Li goes above and beyond to meet health care needs. He listens and reflects positively building an excellent patient-doctor relationship.

Feb 06, 2025

2.0

Doctor Li, quick to interrupt, could not make eye contact, dismissed my concerns

Nov 10, 2024

5.0

I will absolutely recommend!!

Aug 22, 2024

5.0

We love going to [...] appointment knowing that she's actually being taken care of, Dr Li listens and care about my daughter. The best!

Mar 05, 2024

4.2

He just seemed very unsure of things, and not confident. He just made us feel uneasy as parents like he was nervous in the visit. Very nice though

Nov 30, 2023