At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Extremely well cared for by Colleen Truax

Aug 24, 2025

5.0

PA was awesome

Aug 10, 2025

5.0

The NP was very efficient and listened to my description of the problem and was able to define the problem!

Aug 02, 2025

5.0

Very pleased

Jun 30, 2025

5.0

Very good in reviewing information and discussion with me on condition

Jun 02, 2025

5.0

Good experience.

May 17, 2025

4.6

Appeared very knowledgeable and experienced. Was polite and very easy to talk with.

May 10, 2025

5.0

I CANNOT STRESS ENOUGH, HOW AWESOME, THE ENTIRE STAFF WAS. COLLEEN WAS GREAT, AND ANSWERED ALL OF OUR QUESTIONS AND CONCERNS

Apr 22, 2025

5.0

Care is exemplary

Oct 13, 2024

5.0

Everyone was courteous and professional.

Aug 25, 2024