At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.7

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Shes great

Aug 31, 2025

5.0

OMG!!! She was gorgeous!!! And very intelligent. And very sensitive to my current situation. She instructed me to take my PT serious but if I felt tired I needed to rest my body. Excellent advice.

Aug 24, 2025

5.0

Great at explaining the details of the xrays.

Aug 03, 2025

4.6

Good

Jul 04, 2025

5.0

Kierra is fabulous..Kind, compassionate, explains everything thoroughly, and made sure I had what I needed for care at home. She was wonderful.

Jun 28, 2025

4.2

Good

Jun 15, 2025

4.6

Little heavy on the technical terms but explained things. [...]

May 25, 2025

3.0

Could have used more detailed explainations

May 23, 2025

1.8

Thr nurse practioner seems like she could care less. [...]

May 13, 2025

5.0

Very attentive and great bed side manor

Apr 25, 2025

5.0

Kierra was great. Very professional and personable

Jan 31, 2025

5.0

Very good

Nov 14, 2024

4.0

The medical terms need to be simplified so you can understand

Sep 01, 2024