At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

I've recommended Stephanie to several neighbors seeking a new physician.

Sep 09, 2025

5.0

Couldn't be happier with the experience

Aug 24, 2025

5.0

Informed me what was the next steps to get me back on my feet

Aug 24, 2025

5.0

I would strongly recommend this practice as one bad experience does not reflect the many positive experiences I have had thus far.

Aug 01, 2025

4.4

She listened and gave good feedback

Jul 31, 2025

5.0

Very knowledgeable and caring

Jun 29, 2025

5.0

Stephanie Friel, NP was thorough and caring. I felt that she listened and responded well to my concerns.

Jun 23, 2025

5.0

Great listener, great eye contact, engaging in my explanation of symptoms. Very knowledgeable and relatable.

Jun 11, 2025

5.0

You just don't know,,This office has the greatest doctors and nurses practitioners you can ask for, very investigative into your concerns. They answer all questions and concerns, in a fashionable time.And homework is diligent,, [...]

May 23, 2025

4.4

Nurse practitioner was helpful although not familiar

Apr 02, 2025

5.0

Stephanie Friel, NP was as thorough as I could ask for. I followed her recommendations and I'm feeling much better. She was awesome!

Mar 30, 2025

5.0

Stephanie was amazing!

Feb 14, 2025

5.0

Stephanie is amazing

Feb 10, 2025

5.0

I've had the same Dr for 30 years and had a very good relationship with my practice I was very concerned about having to start all over.I'm surprised how quickly I feel at home with my new Dr. I feel very comfortable having Stephanie as my new Dr. She very easy to talk to and incredibly compassionate and helpful.

Feb 03, 2025

5.0

She was friendly, caring, and skillful. She explained what she was doing and why well, asking pertinent questions and providing needed information.

Jan 26, 2025

5.0

It was easy to talk to the NP about my symptoms. She was attentive and thorough, and quickly came to a sensible diagnosis and treatment plan. She explained everything very well and I left in great spirits with optimism for my recovery, even though I still felt sick.

Jan 03, 2025

5.0

I wanted something for what I thought I had. She said I would have to wait to see if it worsened. Turned out what she informed me to do was correct and I am on the mend.

Dec 29, 2024

5.0

Excellent, compassionate care

Dec 15, 2024

5.0

Stephanie Friel was phenomenal as always

Nov 28, 2024

5.0

People oriented

Nov 17, 2024