Contact
Locations
3170 West Street, Suite 201
Canandaigua, NY 14424
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
NP Kessel did a wonderful job for me. I felt she was very helpful and knowledgeable. She had a great demeanor.
Sep 19, 2025
Visit with Lisa Kessel, NP, was excellent
Aug 24, 2025
I was very impressed with Lisa Kessel. She was very nice and understanding. I would highly recommend her to anyone!
Aug 15, 2025
Good
Jul 06, 2025
That PA was good. [...]
Jul 03, 2025
Lisa, PA, was excellent at listening, explaining conditions, and shared decision making.
Jun 14, 2025
No complaints
May 29, 2025
PA was outstanding!!!!!!!
May 22, 2025
She listened to everything I had to say and made me feel comfortable,
May 20, 2025
I was kept well informed as to treatment of my husband
May 11, 2025
Excellent
Apr 26, 2025