At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.5

Likelihood of recommending this care provider to others

4.6

Explanations the care provider gave you about your problem or condition

4.7

Care provider's efforts to include you in decisions about your care

4.6

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Very personable, kind and patient

Sep 18, 2025

5.0

Sydney was great- seemed appropriately concerned and I felt she cared and took me seriously.She helped me to feel hopeful that we might actually get to the bottom of my health concerns.

Aug 30, 2025

5.0

She seems to be in good communication with Dr [...] for the times when it is necessary for them to shift the schedule. [...] No concerns about her training, skill, etc

Aug 29, 2025