Contact
Locations
Village Woods Commons
42 Nichols Street, Suite 10
Spencerport, NY 14559
About Me
Heidi earned her Master of Science in Family Practice Nurse Practitioner studies from SUNY College at Brockport. She also holds a Bachelor of Science in Nursing from the University of Rochester and an Associate of Science in Nursing from Monroe Community College, both locat...
Heidi earned her Master of Science in Family Practice Nurse Practitioner studies from SUNY College at Brockport. She also holds a Bachelor of Science in Nursing from the University of Rochester and an Associate of Science in Nursing from Monroe Community College, both located in Rochester, New York.
Philosophy
I believe in providing compassionate, patient-centered care that emphasizes holistic wellness and evidence-based practice. My philosophy is grounded in principles of integrity, accountability, and lifelong learning. I am committed to empowering patients through education and collaborative decision-making, ensuring they feel heard, respected, and actively involved in their care.
Personal Interests
Family always comes first in my life, and I cherish the time I spend with my friends. I’m passionate about the outdoors, whether it’s camping, kayaking, or hiking. I find peace and joy in nature. I’m also an avid gardener growing flowers and vegetables. I love baking, often trying new recipes, and sharing treats with loved ones.
Certified Specialties
Family Nurse Practitioner - American Academy of Nurse Practitioners
Credentials
Education
MS | The College At Brockport, Suny. 2022
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
The NP immediately set a tone which was a perfect mixture of complete competency, professionalism, and a sincere concern and caring regarding the reason for my visit, and, not just another patient, but, me, personally. That means so much to me! ,
Nov 29, 2025
I'm so pleased to have Heidi as my NP. She is quick, caring and listens to me. I have already recommended her to others.
Nov 23, 2025
Great nurse
Nov 15, 2025
I followed the three-day diet prescribed by the NP. Less than 24 hours into it, the pain was almost entirely gone!
Nov 13, 2025
I value the providers and always appreciate their expertise in tandem with partnership with me, as the patient.
Nov 04, 2025
NP Heidi Deford was wonderful. I've made a point to schedule with her, as of late, as she is patient and conveys the persistence to help me resolve outstanding issues
Oct 26, 2025
It was the first time I Have seen Heidi PA. She is extremely thorough, caring, and knowledgeable. I felt very confident that she understood. About my health She went through my chart with me And inquired several times. She physically examined me and explained the reasoning for different checks I was very comfortable and she told me do not hesitate to come back or call if I had any questions or wasn't feeling better soon She explained and made sure I knew about the new medication. She prescribed and went to contact their office if I wasn't feeling better. She is a wonderful asset to the physicians group in Spencerport
Oct 26, 2025
Heidi is excellent. She is always attentive and listens to what I have to say. I will miss her as I am moving back to North Carolina.
Oct 21, 2025
Always pleasant techs and doctors
Oct 20, 2025
Heidi is super nice, knowledgeable and appears to truly listen to my concerns, without judgement. She is wonderful.
Oct 09, 2025
She took the Time and read through all my charts explaining everything
Sep 22, 2025
Great visit. Very informative and personable. Quality care and kindness
Aug 11, 2025
First time I saw this person, was not to impressed.
Jul 18, 2025
No negative comments or complaints 5 star
Jul 17, 2025
Everyone was helpful and kind.
Jul 02, 2025
PA was very informative and I was very happy with her and the information I was given.
Jun 04, 2025
NP was filling in Heidi DeFord very thorough and easy to talk with
Jun 04, 2025