At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

5.0

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

This was my first visit to Victor Family Medicine. All staff were incredibly friendly. Dr. Coffey was patient, kind, asked follow up questions, and showed a genuine interest in getting to know me and my health history. One of the best healthcare experiences I've had in a long time.

Mar 29, 2026

5.0

I am a first time patient and was very happy with my visit.

Mar 27, 2026

5.0

Actively listened to me, provided realistic feedback, and encouraged me that I was on the right track

Mar 14, 2026

5.0

Dr. Coffey is amazing!

Mar 09, 2026

5.0

Going to recommend to my husband who would like a new doctor

Feb 26, 2026

5.0

This was one of the best experiences I have ever had with a health care provider. I honestly cannot get over the professionalism and level of active listening that I experienced with Dr Coffey.

Feb 12, 2026

5.0

Dr Coffey was wonderful, she took the time to listen to my concerns.

Jan 31, 2026

5.0

Dr Coffey listens to my concerns and carries through on everything we discuss

Jan 30, 2026

5.0

I've already recommended that my husband switch to her [...]

Jan 27, 2026

5.0

Was very friendly and lear with their communication. They made sure to get a holistic view of my health (eye doctor, dentist, etc.) that made me feel that I was in great hands.

Jan 05, 2026

5.0

[...] She seems knowledgeable, and am happy to have her as my doctor. Not all of the requested, and previously prescribed, prescriptions were sent to pharmacy [...]. I went to pharmacy and they hadn't been prescribed, so I'm still working on that.

Nov 28, 2025

5.0

The Dr was amazing. I have finally found a Dr who cares. She listened, gave me different options and walked in already knowing all about my past procedures. I have already recommended her to several people

Oct 25, 2025