At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

4.0

Don't know how long she had been a NP but she appeared to handle things fairly well.. I think she will do fine with her work

May 29, 2026

5.0

Ms Dinapoli was professional, extremely detail oriented as she went through my chart and corrected/ changed medical data

May 29, 2026

5.0

I was very impressed with the care and attention to detail. Darlene did a wonderful job. VERY THOROUGH,

May 25, 2026

5.0

Absolutely love Darlene.

May 15, 2026

5.0

Love Darlene she's amazing great lady good bedside manners know her stuff

May 13, 2026

3.4

Honestly, I'm not wanting to do this, but it was a Friday afternoon at 2:30 so I get it everyone's tired, but I really felt like my provider, the NP Had very poor bedside manner. For example, I was in a gown and she didn't even knock to come in. She just opened the door and I was really sort of like whoa and then I just felt like I was getting a Friday 3 PM vibe from her which I [...] was just sort of like geez I'm not a difficult patient. Let's just do this together. It seemed like the last place she wanted to be she ultimately warmed up [...] so I just kept with the appointment as I expected, but I was truly thrown off. I've been with Dr. [...] now for many years and he has always very pleasant. I can't recall seeing his NP before, but I will hesitate to schedule with her again.

May 03, 2026

5.0

I would Highly recommend Darlene and the medical attention she gives her patients!!!

Apr 21, 2026

5.0

I would recommend them to anyone, but since they're not accepting new patients, ...

Apr 04, 2026

5.0

I would highly recommend Darlene Dinapoli, PA without hesitation

Feb 27, 2026

5.0

A verygoodexperienctook time to listen to me and very caring

Feb 12, 2026

5.0

She is knowledgeable, thorough and kind.

Feb 05, 2026

5.0

Good experience.

Feb 01, 2026

5.0

Great experience

Feb 01, 2026

5.0

Darlene Dinapoli is a true professional. She is compassionate and I trust her completely.

Jan 20, 2026

4.2

I can recommend the nurse Practioner and Doctor [...]

Dec 17, 2025

5.0

The NP was fantastic!!!

Dec 14, 2025

5.0

I have recommended this practice many times over the years

Dec 12, 2025

5.0

Darlene was so patient, listened to what I had to say and made me feel so comfortable

Dec 10, 2025

5.0

Better than good

Dec 09, 2025

5.0

A very pleasant person. Listen. Talked explained and gave me the medicine warning in detail. A- plus

Dec 05, 2025

5.0

Darlene communicates very well and is very personable.

Dec 04, 2025