At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Had very pleasant experience with Dr. Kapcio for my first visit with him.

Jun 30, 2026

5.0

Only had visits with the dr. twice. Both times, I felt very comfortable that he listened to my concerns & responded well with proposed plan of treatment.

Jun 26, 2026

5.0

Dr. Kapcio made the right decision for my problemThe nasty coughing disappeared in 2 days.

May 31, 2026

5.0

First PCP since I moved to the area 10 years ago. I am happy with my choice.

Apr 19, 2026

5.0

This was my first visit to the D. I felt he listened well, discussed a plan going forward that I was comfortable with. I didn't feel moved. I was very pleased thus for with my choice of dr. very thorough & professional.

Apr 14, 2026