Consult & Transfer Center
Providing 24-Hour Hospital-to-Hospital Consults and Transfer Services for Strong Memorial Hospital and Highland Hospital
To arrange for either a consult or a transfer of adult medical/surgical patients or pediatric (no newborns) patients, call the Consult and Transfer Center at:
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(585) 273-4344 or (585) 275-4999 (local)
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(800) 499-9298 (toll-free)
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(585) 256-3156 (fax)
Pediatric Neonatal Transport Team
Pediatric Transport Team
The Transfer Center Nurse Coordinator will connect referring providers with attending physicians from the University of Rochester Medical Center and/or Highland Hospital.
Nurse Coordinators Will:
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Help identify which service should be contacted to assist referring providers with medical consults or potential transfers
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Request the patient's demographic information be faxed to the Transfer Center (585) 256-3156
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Arrange a conference call (call may be recorded) with an attending physician to discuss possible consult to transfer
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Secure an appropriate inpatient bed at either Strong Memorial or Highland Hospital
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Facilitate nurse-to-nurse report prior to transfer
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Coordinate critical care transport as needed for burn, cardiac and trauma patients
Other Patient Populations
Other patient populations have direct telephone connections:
Maternity Patients
Please contact the Finger Lakes Regional Perinatal Center at Strong Memorial Hospital at:
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(585) 275-5222 or (585) 275-7808
Psychiatric Patients
please contact the Comprehensive Psychiatric Emergency Program (CPEP):
Other Services
In addition to expediting patient transfers, the Strong Consult and Transfer Center will assist physicians after hours with:
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Scheduling a physician-to-physician consultation
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Information about University of Rochester / Strong Health clinical services
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Information about patients referred to Highland or Strong Memorial Hospitals