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UR Medicine / For Referring Physicians / ePartner/eRecord / Connecting to eRecord and ePartner


Connecting to ePartner and eRecord (URMC Remote)

Doctor talking to patient

To connect to ePartner or eRecord, you’ll start by going to, from your office or home computer. This will take you to our URMC Extranet/Remote Access Portal landing page.  Click on the eRecord/ePartner button, and you’ll be asked for your URMC login (this is your URMC Network ID).

Not sure you have a URMC login, or need help with user name and password resets? Call the URMC help desk at (585) 275-3200.

If you have trouble establishing a connection, or need additional assistance, please contact the ISD Help Desk at (585) 275-3200 (24 x 7 phone support available).