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For general questions about eRecord or ePartner call the help desk at 585-275-3200, and ask for the Regional ePartner Support Team

For help with URMC network or other clinical system accounts (pw resets, remote access, etc.), call the help desk at (585) 275-3200.

*Note:  if you are an internal employee / student needing help with eRecord please call or email the help desk at 585-275-3200.