UR Medicine / For Referring Physicians / ePartner/eRecord / Contact Us Contact Us For general questions about eRecord or ePartner, contact UR Medicine's Regional Liaison Katie Yatteau, (585) 506-4652. For help with URMC network or other clinical system accounts (pw resets, remote access, etc.), contact Katie Yatteau, (585) 506-4652. For questions about getting eRecord as your private office EMR, contact Nancy Bales.