Contact Us

• For general questions about eRecord or ePartner, contact Melissa Shaw at (585) 506-4652 or email Melissa_Shaw@URMC.Rochester.edu.
• For help with URMC network or other clinical system accounts (pw resets, remote access, etc.), contact Melissa Shaw at (585) 506-4652 or email Melissa_Shaw@URMC.Rochester.edu.
• For questions about getting eRecord as your private office EMR, contact Nancy Bales at (585) 758-2033 or email Nancy_Bales@urmc.rochester.edu.