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UR Medicine / For Referring Physicians / ePartner/eRecord / ePartner (View Only)


ePartner (View Only)

ePartner is a web-based portal that allows you to view information on your patients’ hospital stays, as well as access their tests, image results and images. Depending on how you work with URMC and our affiliates, we will offer to you either a complete view of the patient's chart, or a scaled back view that provides quick and convenient review of lab results. You will not be able to contribute to the chart with ePartner. Depending on your situation the Community physician may have access to eRecord to document in the chart and the office staff may have access to ePartner so they can view the provider notes for billing needs or patient care needs in the office.

ePartner Features

  • Windows-like navigation system.
  • Customizable inbox alert system.
  • A brief eLearning is required before using ePartner
  • Most PCs with standard operating systems can access ePartner
  • Streamlined secure connection to ePartner available via

Access to ePartner

We welcome the opportunity to provide confidential and secure access to UR Medicine's web portal, ePartner. To get the process started, you must first contact the ISD help desk at (585) 275-3200 who will assist you in the set-up process. It takes about three weeks to complete the important security and administrative work to ensure you and each staff member has access to the URMC computer network, is trained and ready to begin using ePartner.

It’s our goal to make the transition to ePartner as efficient and seamless for you and your office staff. If you have questions, please call the ISD help desk at (585) 275-3200 and ask for a ticket to be placed with the Regional Support team for access to ePartner.