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URMC / Burn & Trauma Center / For Visitors / Transport Service

Critical Care Transport Service

Critical TransportEvery day, paramedics face difficult challenges in transporting extremely sick patients between hospitals. To decrease potential risks for critically ill cardiac, burn, and trauma patients while en route, the University of Rochester Medical Center has introduced a Critical Care Transport Service to the Greater Rochester region. This is a service for adult patients. Learn more about critical care transport service available for children.

At the heart of this service is a new, made-to-order vehicle created in partnership with Rural/Metro Medical Services. URMC’s cardiac, trauma, and burn physicians and nurses collaborated with specially trained Rural/Metro paramedics and engineers to custom-design all aspects of the vehicle, from its size, to its Global Positioning Navigation System (GPS), to the number of shelves in its interior cabin.

The need for such a vehicle grew dramatically over the last several years as the number of critical care services increased at Strong Memorial Hospital, including:

  • Heart failure and transplantation
  • Solid organ transplant
  • Expanded trauma and burn services