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Contacts for Patients

University of Rochester Department of Family Medicine Patient Care Contacts

Family Medicine physician Ingrid Watkins, M.D.
examines an obstetric patient.


                               We are currently accepting new patients!

Please contact our Call Center at 585-279-4800, and one of our representatives can assist you.

Interested in becoming a new patient at Highland Family Medicine:

Please call our new patient line at (585) 279-4889 or download new patient registration forms. For more information about patient care at Highland Family Medicine, please visit our patient care website.

If you are interested in our Suboxone program, please call our Suboxone line at (585) 324-4527, or email our Suboxone Intake Coordinator. Or if you are able, please print out and complete our Suboxone Packet. This packet is a release for us to be able to contact your counselor or current Suboxone provider. Our Counselor Questionnaire, is the portion we need your counselor or current Suboxone Provider needs to complete. Once completed please return to Highland Family Medicine, or you can fax to 585-279-4754, or scan and submit via email.

For patient suggestions please follow the link: patient suggestion, to leave a message, and a member of our management team will follow-up.