Your Visit to Highland Family Medicine
We are currently accepting new patients!
For more information about becoming a patient at Highland Family Medicine please call our new patient line at (585) 279-4889. If you are a new patient, please complete the New Patient Registration Form before your first visit. Adults please complete the Adult Health History Form and then follow the instructions below.
Before Your Visit
- Interpreters—If you have limited English language proficiency, please notify us of your need for an interpreter and the specific language spoken.
- What to Bring
- If you need a refill on your medications before your next appointment, please try to give us at least five days' advance notice. We strive to refill your prescription as soon as possible, but allowing us more time will reduce the chance you will be without your medication in the event of extenuating circumstances. Consider requesting all medication refills during appointments. You will need the following:
- Name of the medication
- Dosage (mg)
- Pharmacy name
- Pharmacy phone number
- Pharmacy address
- Prescription number
- Directions for us
Highland Family Medicine provides out patient treatment for patients with stable opioid use disorder including treatment with Buprenorphine (Suboxone and similar medications).
We have an abstinence based program and patients are required to engage in some form of weekly recovery support in addition to the medication.
For safety reasons, patients on Buprenorphine can not also be taking Benzodiazepines.
If you wish to receive care with Buprenorphine at Highland Family Medicine, please complete the intake forms: Suboxone Packet,and have your counselor fill out our Counselor Questionnaire, and when completed please drop it off to Highland Family Medicine. For more information, please contact the office at 585-324-4527.
We use Strong Hospital for adults & children requiring hospitalization and Highland Hospital for newborns requiring hospitalization. Your family physician will maintain contact with you during your hospitalization. In addition, a faculty physician will be involved in your hospital care. If you are admitted to another area hospital, your primary care physician will be unable to care for you during your hospitalization.
Have a suggestion or comment, please follow the link: Patient Suggestion, and a member of our management team will follow-up.