Visiting Information

Visitation for Patients Admitted to the Hospital

General Visitation for In-Patients

• Visiting hours are between 8 a.m. and  8 p.m.
• A patient may have two visitors at a time. 
• All visitors must be 12 years of age or older. Visitors under the age of 18 must be accompanied by an adult with legal identification.
• Individuals who are sick or believe they may have COVID may not visit.
• Visitors will be asked to attest that they are symptom/COVID free.
• Masking is encouraged for all patients and visitors. Masking is required on E5.

• Unit masking requirements are subject to change due to COVID prevalence.

Exceptions

• Patients with COVID: One visitor at a time is permitted for COVID-positive patients.
• OB Patients: 
  • Labor & Delivery:
    • You may identify 1 support person to stay with you during your labor, delivery, and post-delivery.
    • A total of 4 people (including your support person and a doula) are permitted to be present during labor & delivery; they may stay with the patient 24/7.
    • Children are permitted for brief supervised visits and must be accompanied by another adult visitor.
  • After Delivery:
    • A total of 4 people (including your support person and a doula) are permitted to be with you at a time.
    • Children are permitted for brief supervised visits and must be accompanied by another adult visitor.
    • Your support person is permitted to stay 24/7, while others may visit between 8 a.m. and 8 p.m.
• Special Care Nursery: Two individuals may be designated as support persons and both may stay with the patient from 8 a.m. to 8 p.m., but only one designated individual is permitted to spend the night. One visitor is allowed, following general hospital visitation guidelines. However, only two people are permitted at the bedside at the same time.
• End-of-life Patients: Patients who meet other criteria (e.g., end of life) may have more than two visitors at a time. This will be determined by the physician.
• Emergency Room: 
  • Patients in the Emergency Room:

    • A patient may have multiple visitors, but only one at a time (including theEmergency Room waiting area).

    • Visiting hours are 24/7.
  • Patients in the Emergency Observation Unit:

    • A patient may have multiple visitors, but only one at a time.

    • Visiting hours are 8 a.m. - 8 p.m.

Guidelines for Patients Having Surgery

• One visitor may accompany the patient through the pre-surgical process. The visitor is encouraged to leave the hospital when the patient goes into surgery, but may wait in the main lobby waiting area if it is not possible to leave and come back to the hospital once the patient is out of surgery.
• If the patient is admitted after surgery, the visitation and exception guidelines will be followed.

Highland Procedures Center, Radiology, Cardiology & Vascular and Radiation Oncology

• Each patient may have one support person.
• Support person may wait in the sitting area by the appointment.

When You Visit in the Hospital: Guidelines to Follow

• Masking is encouraged, and we can provide you with a mask should you request one. Masking is required on E5.
• Unit masking requirements are subject to change due to COVID prevalence.
• Wash your hands often: Wash with soap for at least 20 seconds and use sanitizer – ask for some if none is available to you.
• Individuals who are sick or suspected of having COVID may not visit.
• Check in and check out in the main lobby. 
  • Use public restrooms; not the bathrooms in the patient rooms.
  • Check out in the main lobby when exiting the hospital.
• When you check in, you will receive a visitor pass – which is only a one-day pass.
• Stay in the patient’s room: no walking in the halls unless necessary. If you smoke, please bring nicotine replacement.