Current Visitor Restrictions at Highland Hospital
As COVID-19 cases have declined across the state, the New York State Department of Health has issued new guidance allowing hospitals to resume limited visitation for hospitalized patients and the ability for people having appointments in the hospital to bring a support person with them. Visitors who have been in any of the travel advisory states within the past 14 days will not be allowed in the hospital.
Visitors will not be allowed for COVID-19 positive or quarantined patients. In addition, visitors and support persons will not be allowed in the Emergency Room. This is to keep everyone as safe as possible.
Complete details can be read here.
Surgical masks are required to be worn throughout your stay in the hospital. This is for your safety, the safety of our staff, and the safety of others. Learn more about the masking requirements.
Until further notice, visitors must use the following entrance at Highland Hospital:
- Main Lobby entrance (open 12:00 pm to 8:00 pm)
- North Lot entrance (open 6:00 am to 4:00 pm)
Parking is available in the ramp garage and the North Lot.
Bringing in Items for a Patient
We allow our patients to receive personal items from home. Food is not allowed to be brought into the hospital, but you may bring your loved ones items such as clothing, reading materials, pictures, etc.
We ask that you please do the following when you drop off items.
- Items are to be brought to the Main Lobby of Highland Hospital. The lobby is open open 8:00 am to 8:00 pm
- Items are to be placed in a bag and labeled appropriately:
- Patient Name
- Patient Room #
- Name of person dropping off items
- Contact information (phone) of the person dropping off the items
Please note that Highland Hospital does not assume responsibility for any patient belongings that are kept in patient’s rooms.