January 2022: Given the high transmissibility of the COVID Omicron variant, cloth masks are not permitted in UR Medicine hospitals, on- and off-site ambulatory clinics, clinical labs, and clinical research areas.
To keep everyone safe, medical masks must be worn and will be provided upon request.
Current Visitor Restrictions
Visitation for Patients Admitted to the Hospital
Please Note: The COVID-19 pandemic is ever-changing. Policies may change without notice to keep everyone safe and minimize risk of spreading the virus. Individual units or locations may have additional restrictions in addition to these general guidelines. Please call ahead to confirm if additional restrictions are in effect.
One visitor is permitted at a time for each hospitalized patient.
- Each patient may designate two visitors.
- A patient may have one visitor each day, and the visitor can visit for up to 3 hours during visiting hours.
All visitors must be at least 18 years old.
Visiting Hours
Visiting hours are between 9 a.m. and noon or 5 p.m. and 8 p.m.
Visitation is limited to up to 3 consecutive hours per visitor, per day.
Exceptions
- Patients with COVID: Visitation is not permitted for COVID-positive patients unless they meet other criteria (e.g., end-of-life).
- OB Patients: During labor, one identified support person and one visitor or doula is permitted. After delivery, the support person is permitted to stay, and the visitor/doula can visit up to 4 hours each day. For COVID-positive patients, only one support person (no visitor or doula) is allowed.
- Special Care Nursery: Visitors are not allowed in the Special Care Nursery. One support person may stay with the patient at all times (including overnight). The support person may rotate during the patient's stay, but only one support person may be with the patient at a time.
- End-of-life Patients: Two individuals may visit at the same time.
- Emergency Room: No visitors are allowed in the Emergency Room.
- Intensive Care Unit (ICU): Visitors are not allowed for patients in the ICU. Two support persons per day will be allowed to visit the patient for the duration of the ICU stay.
Guidelines for Patients Having Surgery
- One visitor may accompany the patient through the pre-surgical process, but must leave the premises once the patient goes into surgery.
- If the patient is admitted after surgery, the visitation and exception guidelines will be followed.
Highland Procedures Center, Radiology, Cardiology & Vascular and Radiation Oncology
- Each patient may have one support person.
- Support person may wait in the sitting area by the appointment.
When You Visit in the Hospital: Guidelines to Follow
- A hospital-issued mask (we will provide) must be worn at all times. Wear your mask correctly: nose and mouth must be covered.
- Wash your hands often: Wash with soap for at least 20 seconds and use sanitizer – ask for some if none is available to you.
- Individuals who are sick or suspected of having COVID may not visit. You will be screened for symptoms on arrival to the hospital, and your temperature will be checked.
- After screening, you will receive a visitor pass – which is only a one-day pass.
- Social distance: stay 6 feet apart from other people.
- Stay in your patient’s room: no walking in the halls unless necessary. If you smoke, please bring nicotine replacement.
- When you leave the hospital, help everyone stay safe: remain masked, wash your hands after visiting, and maintain social distancing.