Skip to main content

Coronavirus (COVID-19): Visitor Restrictions, Resources, and Updates

Explore URMC
menu
URMC / Institute for Innovative Education / Teaching During Times of Disruption
 

Teaching During Times of Disruption

Consult the information below to identify the correct support office for your needs as an instructor.

Immediate Support for Instructors
Immediate Support for Students
Center for Experiential Learning
Resource Scheduling: Event and Classroom Management
Miner Library
IIE Instructional Technology Services
IT

Immediate Support for Instructors

For questions that don’t obviously match up to an area of expertise below, contact the Help Desk (open 8:30 a.m. to 10 p.m.), which will triage and direct questions.

FAQ Guide: Teaching During Times of Disruption

Immediate Support for Students

The IT Center Help Desk is open by phone and ready to help you use the tools referred to on this web page. You can find our hours of operation on the IT Center web page.

For immediate assistance call us at (585) 275-2000, option 1. Assistance is also available through our ticketing system or by sending email to univithelp@rochester.edu.

FAQ Guide: Learning During Times of Disruption

Center for Experiential Learning

Resource Scheduling: Event and Classroom Management

  • Cancel, confirm, or update a meeting room and event requests; contact CELResourcescheduler@URMC.Rochester.edu  
  • Access to special spaces and resources, please schedule an appointment.
  • Spaces that are Fully Zoom Capable – Camera(s) and Mic(s)
    • Class of ‘62​
    • K-207​
    • Hawkins
    • Northeastern
    • Natapow​​
    • Louis Slaughter

Miner Library

Miner Library’s expert staff is available to help you with accessing electronic resources, interlibrary loan service, expert literature searching, and Miner Library Computing & Zoom Tech Support. 

  • Appointments for online research consultations with librarians available through Ask A Librarian on Miner’s homepage.
  • Expert literature searching for clinical and research needs via zoom, chat, or email. Submit requests through Ask A Librarian on Miner’s homepage.
  • Digitization of required Course materials currently available only in a print format, subject to limitations for copyright compliance. Requests to digitize print book chapters and articles may be submitted via miner_information@urmc.rochester.edu.
  • Accessing electronic resources. Access library digital collections remotely through a VPN connection or authentication with Active Directory or NetID credentials. For assistance, contact miner_information@urmc.rochester.edu.
  • Interlibrary Loan service available. Submit requests in ILLIAD interlibrary loan system.
  • When Course Materials are not available in an electronic format and digitization is not possible, Liaison Librarians can also assist instructors in identifying and accessing alternative resources to use in their courses.
  • History of Medicine Reference assistance via email or Zoom by appointment. Provision of digital or photocopied items at the discretion of the curator. Please contact the Curator, Meredith Gozo or 585-275-8827.
  • For remote resources, visit the Remote Resources & Distance Education page.

IIE Instructional Technology Services

IT