At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.6

Explanations the care provider gave you about your problem or condition

4.7

Care provider's efforts to include you in decisions about your care

4.7

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Jamie McKeown was very knowledgeable and attentive to my needs.

Feb 23, 2026

5.0

Jamie is really great; she was patient and very good at explaining what the proposed investigation and possible testing options would be.

Feb 15, 2026

5.0

Good f/I. Everything was good!

Oct 25, 2025

5.0

Jamie is very thorough and knowledgeable.

Aug 29, 2025

5.0

Jamie McKeown and Dr QUARRIER are excellent. [...]

Aug 03, 2025

5.0

I was ambivalent about my previous urology provider. I love my current one. She doesn't downplay what I'm feeling and really works to include my input in what's happening.

Jun 07, 2025

2.8

It was a somewhat confusing and disjointed consultation. She did not seem prepared [...].

Jun 02, 2025

5.0

Excellent. Couldn't have been better.

May 26, 2025

4.2

My appointment with Jamie was fine [...].

Mar 23, 2025

5.0

Explained everything clearly to me. Very kind and helpful.

Feb 10, 2025

5.0

I thought she was incredibly patient in answering my questions. Especially with the doctor out sick she probably had a very busy day.

Feb 05, 2025

5.0

This provider and the entire Urology department has taken great care of me over the years. I would recommend them to anyone needing this kind of care.

Dec 09, 2023

5.0

Jamie is the best!

Aug 25, 2023

5.0

I had a personal issue that I discussed with her, she was very concerned and asked me many excellent questions to find the root cause or in my case a plan of tests to rule out certain conditions.

Aug 19, 2023

2.8

[...] I have been attending this practice for over 5 years and have always seen Jamie Allen - she knows my history and is very thorough in her discussion about treatment, the exam, and reviewing my test results. [...]

May 31, 2023

4.8

It was very evident NP Jamie Allen had no idea why I was there to see her. She initially asked me if I was there because I was in pain. No, I said I was there for a surgical follow-up. She then opened my records and read the Dr's surgical summary and report.

Apr 08, 2023

3.0

The provider needs to be much more aware of the patient's charts records and understand what needs to be done.

Mar 12, 2023