At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.9

During this visit, did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

5.0

Jen is fantastic!

Feb 12, 2024

The Physician assistant or Nurse Practitioner, Jennifer, at Dr. Benjamin's pelvic pain center by telemedicine was caring, reassuring and clear in questioning and instructions for follow up.

Jan 19, 2024

5.0

I will definitely recommend Jennifer to others

Aug 25, 2023

5.0

Jennifer is amazing. I typically prefer not to use PA as my permanent provider... Jennifer is an exception. She has cared for me for years and is thorough, honest, and sensitive. I am grateful for her. I really do trust her.

Aug 18, 2023

5.0

I HAVE REFER MANY WOMEN TO THIS OFFICE

Jun 10, 2023

5.0

Jennifer is great!

Jun 09, 2023

5.0

Provider always conveys genuine interest in my health; very easy to communicate with.

May 22, 2023

5.0

Jen is wonderful and takes great care of me.

Apr 30, 2023

5.0

My care provider was extraordinary! She listened, we could laugh a bit together, and she was very well-informed about her practice and my health!

Apr 13, 2023

5.0

Jen is fantastic!

Mar 23, 2023

5.0

Jen is wonderful.

Dec 09, 2022

5.0

Jennifer is one of the best providers. She takes the time to listen and always has helpful information.

Dec 07, 2022

5.0

I couldn't ask for a better care provider. She always listens to any concerns or questions that I have, thoroughly explains treatment and medications. If I use the portal she responds in a timely manner. Friendly and professional. She's A+

Nov 06, 2022

The provider showed empathy and listened to my concerns. She addressed every question and thoroughly explained the treatment plan.

Oct 28, 2022

Jenn is a great provider. I highly recommend her. I have moved to Syracuse and traveled back to Rochester for an appointment for a problem.If it wasn't a 3 hour round trip I would stay on.

Sep 18, 2022

5.0

With this not being the provider I normally see, I was a little nervous on what to expect. But the provider exceeded my expectations. Very kind, respectful and listened to what I had to say. Offered other care that may aid in my progression with my diagnosis that I agreed would be beneficial. Personable, respectful and knowledgeable

Jul 08, 2022

5.0

Jennifer is very kind

Jun 02, 2022

I always appreciate Jen's interest not only in my medical situation but in my personal life. She makes me feel like she cares about my whole person. She also allows me to care about her as well with in healthy boundaries. It just makes the whole experience feel more comfortable.

Jun 02, 2022

5.0

Jennifer is a caring, professional provider. I am confident that she is taking the best care of me. She is a pleasure to see and talk to.

Feb 28, 2022