At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

She was very kind and gentle. I appreciated that she recalled me from the past.

Sep 24, 2025

5.0

Dr Amy Smith is amazing!

Jul 02, 2025

5.0

Dr Smith is excellent

Apr 07, 2025

5.0

Dr. Amy Smith is wonderful. Calm, informed, explains things in terms I can understand, VERY attentive to my severe discomfort of being touched/exams.

Jul 11, 2024

2.5

[...] Did not spend enough time with me to build rapport [...]

Mar 12, 2024