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Jana L. Allen, PAC

Primary Care

4.8 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Not Accepting New Patients

Locations

Primary Care - West Ridge - Greece

2081 West Ridge Road, Suite 205
Rochester, NY 14626

About Me

Certified Specialties

Physician Assistant - National Commission on Certification of Physician Assistants

Credentials

Education

BSPAS | Alderson-Broaddus College. 1998

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.8 stars

During this visit, did this provider show respect for what you had to say?

4.8 stars

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.7 stars

During this visit, did this provider listen carefully to you?

4.8 stars

During this visit, did this provider explain things in a way that was easy to understand?

4.8 stars

Patient Comments

Equally deserving of an award. She was very kind - also very efficient in reviewing the situation & developing a solution/treatment plan.

Sep 03, 2024

Wonderful pprractice!

Aug 15, 2024

She was very attentive and helpful

Aug 09, 2024

Jana Allen is always amazing. She is very helpful and listens. Always remembers me as a patient and what's going on

Jul 30, 2024

5.0 stars

It is always a good experience whenever I see Dr Jana Allen.

Jul 07, 2024

2.5 stars

I don't feel she has good bed side manner. I didn't feel welcome. I felt like she was almost annoyed I was there. She asked me one question about my issues and didn't offer any follow up to my answers, or expansion to the conversation. She just proceeded with her exam.I've seen this provider one other time and she was the same way. I've never had this experience with anyone else In the office.

Jun 23, 2024

5.0 stars

So far so good

Jun 19, 2024

5.0 stars

Mike the receptionist was very nice and polite. Jana Allen is my Dr (PA). She is very thorough and friendly.

Jun 14, 2024

5.0 stars

The provider had office staff follow up with me twice. Excellent care

Jun 11, 2024

5.0 stars

[...] Everything is great

Jun 07, 2024

5.0

I am thoroughly pleased with the service I was provided at this visit.

May 13, 2024

5.0

I really appreciate all the help Jana has Givin me. Jana educates me on what's going on with me , avenues on how to get better . I thank God that I have Jana I can trust .thank you very much

May 09, 2024

5.0

Jana Allen always takes the time to make sure you understand things before you leave.

May 06, 2024

5.0

[...] All is great/perfect

Apr 02, 2024

5.0

All of them deserve special recognition

Apr 02, 2024

5.0

Jana Allen was very professional courteous informative very knowledgeable and a pleasure to work with thanks Jana Allen :-)

Apr 02, 2024

5.0

My visit with Jana Allen was great/excellent and a pleasurable one I enjoyed working with he looking forward to seeing her on [...] for my physical and also in 3-4 months for my follow up also. Thanks again Jana Allen :-)

Apr 02, 2024

5.0

"She was very nice to me and helped me get the right medicine for my problems"

Mar 31, 2024

5.0

[...] There are busy but very professional"

Mar 31, 2024

4.2

Jana listened ro my concerns very well. I couldn't always understand what she was saying at times when she was talking & looking at at her computer. Her notes on the portal explained everything, though.

Mar 27, 2024

5.0

All good.

Mar 20, 2024

5.0

This was my first time at this office. I was very pleased. Jana was very thorough.

Mar 15, 2024

5.0

First time I met with this PA who was extremely professional and produced very good notes that I could access easily and clearly reflected what was discussed during the visit.

Mar 07, 2024

5.0

[...]. I have always felt comfortable in this practice and have confidence and trust in the abilities of the staff.

Mar 07, 2024

4.6

I am very comfortable in having Jana treat me. [...]

Feb 28, 2024

5.0

Jana is professional and attentive.

Feb 23, 2024

4.0

My main issue was the provider kept her back to me most of the visit. Did not feel like she cared about me at all. I know she was writing on her laptop but. To face me at least would have been nice. Next visit I will ask for someone else to do my physical.

Feb 15, 2024

5.0

Provider was knowledgeable, courteous, and a good listener.

Feb 14, 2024

5.0

Excellent experience. Excellent staff and excellent care.

Jan 31, 2024

5.0

JANA, has shown tremendous care and compassion for an ongoing physical injury that I've had. I have also recently lost my son, and she has had so much compassion and care for me.

Jan 31, 2024

5.0

[...] I feel I'm in good hands at that office

Jan 26, 2024

5.0

Jana Allen is great. She always remembers me and why I am there. Months could go by and she always remembers my health concerns and medications. Great bedside manner too

Jan 26, 2024

5.0

I moved to [...] and I still go to that office in [...] to see my providers cause I'm very satisfied with the care from them. I will not switch

Jan 26, 2024

5.0

She was very efficient and thorough

Jan 25, 2024

5.0

My provider was thurel with answering my questions!

Jan 18, 2024

5.0

My visit is what I expected

Jan 18, 2024

5.0

This was a 6 month recheck for hypertension but I was also feeling poorly from a recent bout with a very bad cold. I had called office to be sure I should still come in. Jana took her time to ask me how I was feeling and spent extra time listening to my lungs and looking at my throat. She ended up prescribing meds to help me get better.

Jan 16, 2024

5.0

I've been a patient my whole adult life. Love this practice

Jan 14, 2024

5.0

No bad experience.

Dec 18, 2023

5.0

I always have an excellent experience at this office. Each person is helpful, caring and knowable! I leave feeling better wpevery time!

Dec 11, 2023

5.0

Jana Allen is excellent. She is professional, pleasant and easy to talk to about health issues.

Dec 11, 2023

5.0

Happy with the care Jana provided. [...].

Dec 11, 2023

5.0

Everyone always pays attention to detail

Dec 07, 2023

5.0

I am so happy that this provider and all of the providers there have been so thorough in my care. She has given me, exceptional, comfort, and thoroughness.

Dec 06, 2023

5.0

Jana has been exceptional in my care. She is thorough and well prepared and compassionate. Very intelligent person.

Dec 06, 2023

5.0

Great staff (reception, nurse and Jana! Blessing always!

Oct 13, 2023

5.0

Jana Allen is very attentive respectful and very easy to speak to. She's awesome!

Oct 13, 2023

5.0

EXCELLENT CARE

Oct 05, 2023

5.0

ALL GOOD

Oct 05, 2023

5.0

Jana is the best!

Oct 04, 2023

5.0

Very professional,

Aug 30, 2023

5.0

Very good experience overall

Aug 30, 2023

5.0

Jana is very nice and knowledgeable

Aug 23, 2023

5.0

Jana Allen is the best! Very caring about me and my health.

Aug 18, 2023

5.0

[...] It's actually nice going to the Dr., Everyone is so kind.

Aug 18, 2023

5.0

My providers at West Ridge are awesome

Aug 18, 2023

5.0

I have no complaints

Aug 18, 2023

5.0

Just giving me quality care, I really appreciate it

Aug 18, 2023

3.0

I've been diagnosed with diabetes but have received no education on it

Aug 13, 2023

5.0

Very pleased!

Jul 13, 2023

5.0

Jana Allen asked how I was doing with my Albuterol inhaler. I almost forgot to ask for a refill till she asked about it. She put in a refill right away for me. Thankfully she's good at reviewing my records and asked. So a very good experience

Jul 10, 2023

5.0

[...]. Overall it's a good experience and I feel comfortable about my visits

Jul 10, 2023

5.0

Jana Allen, PA. She always remembers me no matter how much time lapses between checkups. She seems pretty thorough going through my records and medications. She also always seems genuinely concerned about my health. She's thorough and always asks if there's anything else that's going on with my health. She makes it easy because I have anxiety with doctors appointments. She also asks about my mental health which is nice because I'm a veteran with PTSD

Jul 10, 2023

5.0

Jana is very thorough and takes time to listen. I have been seeing her for several years and feel she knows me well and cares about my mental and physical health.

Jun 16, 2023

5.0

Excellent experience and my primary also followed up with me on my chart.

Jun 09, 2023

5.0

I always receive excellent care .

Jun 05, 2023

5.0

Already being excellent is hard to improve on.

Jun 05, 2023

5.0

All are great

May 07, 2023

5.0

[...]. Everything was good.

May 01, 2023

5.0

[...]. Outstanding experience as always.

Apr 30, 2023

5.0

Jana is great.

Apr 28, 2023

5.0

PA Jana is wonderful. [...]

Mar 13, 2023

5.0

PA Allen has been the change I needed; she listens! Explains things based on me and not my family, which uses the same practice -> different dr. PA Allen has been wonderful.

Feb 27, 2023

5.0

Everything went well for this visit!

Feb 23, 2023

5.0

The whole office is very friendly and professional.

Jan 27, 2023

5.0

Jana is very caring and attentive

Jan 25, 2023

5.0

All my experiences have been positive

Jan 12, 2023

5.0

No issues..

Jan 12, 2023

5.0

Jana, not sure of the names but long time nurse in office and the women at my check out werd and always great!!

Dec 19, 2022

5.0

All GOOD.

Dec 07, 2022

1.8

Providers should be attune to their patient, listen respectfully and answer questions thoroughly. Regardless if my concern is valid, as a patient/customer, my concerns should be treated with compassion and awareness.

Nov 30, 2022

5.0

I've had high blood pressure for the last 15 years. Seen different doctors & PA's & I had a appointment moved and saw Jana Allen & she changed my meds & I'm doing very well with my BP. Very appreciative!!! And I'm comfortable talking to her.

Oct 22, 2022

5.0

Jana is always professional, thorough, and helpful.

Oct 14, 2022

5.0

Jana made me feel completely comfortable

Sep 27, 2022

5.0

[...] everyone in that office are great & very helpful.

Jul 25, 2022

3.0

All nurses for Dr. Herberg & visit with Jana on [...] were excellent and comforting caregivers!

Jul 18, 2022

5.0

PA Jana, she listens, caring and explains very well.

Jul 10, 2022

5.0

Jana always listens & never makes me feel rushed. She is great. (Jana Allen PA.)

Jun 24, 2022

5.0

[...] Excellent care

May 07, 2022

3.0

The physical seemed rushed and not as complete as in past

Apr 21, 2022

5.0

[...] all went well.

Apr 20, 2022

Jana is the greatest! :)

Apr 13, 2022

4.6

Jana took time with me and listened.

Mar 16, 2022

5.0

[...] it was fine.

Feb 15, 2022

5.0

Everything went well and don't need any change.

Feb 09, 2022