At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

The NP is awesome. She listens and interacts well.

Nov 25, 2025

5.0

Erin is great

Nov 17, 2025

5.0

Erin Mahoney in the best NP I have ever worked with. I work in healthcare and having her as my pcp is a comfort I can't even describe. She listens to everything and takes all the time I need.

Nov 10, 2025

5.0

Erin was lovely and in the 6 yr at this practice, we aren't sure why we had never encountered her before. She is awesome.

Oct 20, 2025

5.0

Erin Listened to my concerns as she always does and we talked through the treatment plan together

Oct 18, 2025

5.0

Erin is a great provider.

Oct 13, 2025

5.0

My whole family loves Erin she is the best!

Aug 29, 2025

5.0

Erin Mahoney deserves a shout out! She is kind, understanding, empathetic, and is a great listener!! I feel very comfortable working with her!

Aug 19, 2025

5.0

Erin was great and explained the medication she was prescribing as well as why.

Aug 17, 2025

5.0

Erin Mahoney NP is one of the best providers I have ever had and I would recommend her to anyone.

Aug 15, 2025

5.0

Erin is genuine and thorough

Aug 12, 2025

5.0

Everyone was so caring and helpful

Jul 31, 2025

5.0

Erin was very knowledgeable, concerned and explained proposed treatment

Jul 20, 2025

5.0

Erin M is very down-to-earth, friendly, and comforting! I will definitely continue working with her!

Jul 10, 2025

5.0

Everybody went out of their way to make sure I was comfortable

Jun 10, 2025

5.0

Erin was really great!

May 11, 2025

5.0

This was the first time I met N.P. Erin. I would be very comfortable seeing her again.

Apr 26, 2025

5.0

Explaining everything

Mar 15, 2025

5.0

Erin is great and very personable. She takes lots of time to talk and explain things to me. I always look forward to seeing her.

Feb 25, 2025

5.0

Erin Mahoney is always very thorough and helpful to guide me with any health concerns. She follows through and makes sure to cover all areas of concern. Very blessed to have her as my Primary Caregiver!

Jan 28, 2025

5.0

Erin is outstanding!!

Jan 11, 2025

5.0

Outstanding!! Erin is the best!!!

Nov 23, 2024

5.0

Erin is always amazing. She's the only one I will see. I will go to urgent care if she's not available before seeing anyone else

Nov 19, 2024

5.0

She was excellent and has been in the past

Nov 15, 2024

5.0

Thank heavens we have them

Nov 13, 2024

5.0

Erin is hands down the best!

Oct 25, 2024

5.0

Love the practice and I'm always treated wonderful and taken seriously.

Sep 24, 2024

5.0

Excellent experience

Aug 04, 2024

5.0

We are not used to Providers who take their time to really listen and ask questions. Erin listened and answered all of my concerns. Amazing bedside manner and just really easy to trust !

Aug 04, 2024

5.0

Erin always goes above and beyond. She listens to [...] and makes sure to ask her questions, not just us as the parents.

Mar 05, 2024

5.0

She has always been very kind and real with her care.

Jan 23, 2024

5.0

Erin always is so kind and caring and goes above and beyond with my care

Jan 05, 2024

5.0

Erin Mahoney is very easy to talk with and she is very compassionate

Dec 15, 2023

5.0

Erin is a wonderful practitioner

Dec 08, 2023

5.0

I've been working with Erin for many years now. I have complete confidence in her!

Nov 21, 2023

5.0

This is a excellent practice!

Nov 10, 2023

5.0

Provider and patient are a team. I see this teamwork at this practice.

Sep 20, 2023

Erin always takes her time with me and shows so much care and concern for my healthcare

Aug 11, 2023

5.0

Erin Mahoney is top notch!

Feb 09, 2023

5.0

Erin always keeps on top of things with you.

Jan 13, 2023

5.0

Erin is thorough and takes great care in my family's care! She is outstanding!

Dec 18, 2022