At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.2

Likelihood of recommending this care provider to others

4.3

Explanations the care provider gave you about your problem or condition

4.3

Care provider's efforts to include you in decisions about your care

4.3

Concern the care provider showed for your questions or worries

4.4

Patient Comments

4.0

Good.

Mar 07, 2025

3.0

Talked way to fast, and rushed through her speech about the coming days. Was left slightly confused

Sep 16, 2024

1.4

I had an extremely disappointing experience during this visit. My provider entered the room [...] to begin the exam without introducing her name or role. During the visit afterwards, I didn't receive any explanation at all [...] I was only asked screening questions [...] then asked if I had questions. [...] Overall, I left the visit feeling I had not learned helpful information [...] and feeling dismissed and dehumanized. After leaving the appointment and receiving my test results, I was left with more questions than I'd had before coming to the appointment.

Aug 07, 2024