At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

I saw Carissa Singh NP she always listens to what I have to say and we always talk together about the care that I'll receive and I wouldn't see anyone else

Jan 25, 2026

5.0

Ms. Singh practices a gold standard of medicine.

Dec 11, 2025

5.0

I am so very happy with my PCP Carissa Singh NP She listens and is very caring about any issues that you may be dealing with, and she always tries to get to the bottom of whatever is causing your illness

Dec 06, 2025

4.8

Carissa was caring.

Nov 16, 2025

5.0

Yes I would recommend [...]

Nov 05, 2025

5.0

Carissa Singh Np is the best care giver I have ever had she listens to my concerns and addresses them immediately she is kind and caring .

Oct 02, 2025

5.0

Carissa Singh is incredible and is the reason I go to highland family. I love the NPs I've had in this practice

Sep 23, 2025

5.0

Great

Sep 20, 2025

5.0

Very likely to recommend this care to friends and family

Jul 04, 2025

5.0

My provider is always honest, listens, and makes time to hear out all of my concerns. She also goes above and beyond with my care. I feel grateful to have her as my provider, and feel like I am in good hands.

Jun 28, 2025

1.0

Was visibly annoyed and had an attitude from the start. Lots of leaning with her arms crossed. She wrote things in the notes that were not true [...]. I was there because the week prior I was seen and they told me to come back if this happens. [...]

Jun 26, 2025

5.0

NP was excellent!

May 10, 2025

5.0

Carissa Singh is one of the most thoughtful and caring Physicians at Highland Family Medicine Office!

Feb 02, 2025

5.0

Carissa Singh is a wonderful NP she never makes me feel rushed she is through and listen to my concerns I recommend her to anyone who needs medical assistance

Jan 20, 2025

5.0

Carissa Singh, NP was great. She took time listening, answering my questions. She's a caring person.

Nov 25, 2024

5.0

My provider, Carissa Singh, NP, is quite simply the best primary care provider I've ever had in my 62 years. She's always completely prepared to see me, having reviewed my record carefully before each visit, is always professional, dedicated, knowledgeable, deferential to both the patient and to her medical team, and has from my first visit inspired the utmost confidence in her abilities and trustworthiness. I can't recommend Carissa highly enough.

Oct 22, 2024

5.0

Carissa Singh NP Is the best Care provider that I've ever had She always listens attentively and answers any questions or concerns that I may have and always includes me in decision-making She contacts me with test results in a timely manner And what form of care will be provided I would recommend her and do recommend her frequently to everyone that's looking for a care provider

Oct 21, 2024

5.0

Carissa is a great provider

Aug 31, 2024

5.0

I appreciate the medical care and attention Carissa Singh PA, shows me during my appointment. I often tells others about her.

Aug 16, 2024

5.0

Ms Singh is the gold standard of medical practice. As a retired nurse myself I recognize how knowledgeable and compassionate she is. I'm grateful to be in her care.

Jul 20, 2024

5.0

I love the care that Carissa singh NP Gives me she is always patient and kind listens to my concerns and always gives me understandable results and always addresses my concerns. I have recommended her too many many people.

Jul 07, 2024