At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

I had lots of questions based on my rehab. Good answers and lots of helpful suggestions for improvement. Thanks.

Mar 22, 2026

5.0

All concerns were addressed, informative & professional care.

Feb 26, 2026

5.0

Always the best.

Jan 27, 2026

5.0

Thorough discussion, concrete recommendations for returning to regular routines. Care & concern was evident.

Jan 27, 2026

4.4

Overall my appointment, went very well.

Sep 24, 2025

5.0

Very thorough, kind and empathetic but not mushy. Very professional and knowledgeable pleasant.

Sep 16, 2025

5.0

Very helpful

Aug 30, 2025

5.0

I was in the hospital for almost 5 days. Everyone I encountered was very professional, friendly and all of them went out of their way to make me feel comfortable. I can't say enough about how awesome they were.

Aug 12, 2025

5.0

All good.

Jun 23, 2025

4.6

Could provide more information about what to expect during surgery recovery.

Mar 21, 2025

5.0

At Advanced Surgeries, PA Jennifer was the best. She was very professional, thorough, & helped to care for my medical issues but also took time to help my mental/emotional care. Would highly recommend her to everyone.

Feb 28, 2025

5.0

As a nurse of many decades, it is really great to have such a fine, caring, skilled team.

Oct 22, 2024

5.0

Best hospital experience of my life!

Aug 31, 2024

4.3

The nurse practitioner was very nice and understanding [...].

Aug 10, 2024

5.0

Jen Topor is simply the best.

Aug 07, 2024

5.0

Excellent NPs in this practice. They are competent and compassionate.

May 13, 2024

5.0

First time I met her. She was awesome. Sat down and talked with me not to me.

Apr 23, 2024

5.0

Excellent.

Sep 06, 2023

5.0

Jennifer takes good care of me. She's wonderful!

Jul 20, 2023

5.0

She was great.

Apr 02, 2023