At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit, did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

5.0

Very good

Mar 14, 2024

5.0

Again, I am very happy with this office, everyone is always very friendly, respectful, knowledgeable and professional.

Mar 11, 2024

5.0

This is the first time that I met this provider-she was excellent.

Feb 28, 2024

5.0

She listened and adjusted her judgment based on what I had to say.

Jul 25, 2023

5.0

Great care.

Jul 07, 2023

5.0

Katlyn Banker is an outstanding NP! Thank you for spending so much time with me.

Jun 16, 2023

5.0

Good. Very thorough.

Apr 06, 2023