At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

2.8

Didn't listen super well or ask questions well, seemed rush

Feb 22, 2026

5.0

EXCEPTIONAL!

Feb 17, 2026

4.4

I was comfortable with Dr. Pilato [...].

Feb 17, 2026

5.0

I am very happy with Dr. Pilato

Jul 14, 2024

5.0

Dr Pilato is a 5 star

Apr 23, 2023