At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Very happy with the care Dr Mandat provides

Dec 01, 2024

5.0

Dr Mandat is the best!

Nov 12, 2024

5.0

Dr Mandat did an amazing job speaking to my young daughter with respect and just speaking to me as her parent

Sep 24, 2024

5.0

Dr. Mandat is really helpful!

Sep 22, 2024

5.0

Great visit

Sep 10, 2024

5.0

Dr. Mandat is always caring, informative and thorough. He is a wonderful doctor. I never feel he's rushing. He's very professional.

Sep 06, 2024

5.0

We went over my list of concerns and discussed them thoroughly to my satisfaction.

Sep 05, 2024

5.0

Dr Mandat is excellent

Aug 06, 2024

5.0

All very good!

Aug 04, 2024

5.0

Patient has dementia; Dr. Mandat is very thorough, explaining & listening to questions & is very kind & patient.

Jul 08, 2024

5.0

Dr. Mandat is an excellent physician. He is compassionate and takes his time with you as a patient. He has explained in detail any vaccines, lab work etc and what he recommends for future health. I am very happy to have him as my doctor and would recommend him to anyone in need of medical health issues

Jul 05, 2024

5.0

Dr listen to what you had to say with care and concerns

May 22, 2024

5.0

My concerns and medical issues/bills were understandable

Mar 26, 2024

5.0

Very attentive, caring and discussed the health follow-up w/me very well concerning my son.

Feb 26, 2024

4.6

Dr. Mandat & his personnel are very thorough & caring. Very pleased and I'm a former RN.

Jan 23, 2024

5.0

Dr removed a skin tag that was bothering me, he went out of his way to help, and I'd like to thank him again, great doctor!

Jan 21, 2024

5.0

very professional, attentive and friendly

Nov 30, 2023

5.0

This provider spent a lot of time with me. Listened to what I had to say - nice to not feel rushed.

Nov 29, 2023

5.0

Awesome visit.

Nov 20, 2023

5.0

As I said, Dr. Mandat is the BEST

Nov 08, 2023

5.0

Dr. Mandat is an excellent Doctor.

Oct 24, 2023

5.0

Dr. Mandat was very professional - I did not rushed thru appt.

Oct 19, 2023

5.0

Dr. Mandat is a caring, kind, and intelligent provider. He is clear and responsive.

Oct 06, 2023

5.0

Xonfidence in this care provider 5 plus

Aug 21, 2023

5.0

Dr. Mandat is consistently wonderful.

Jul 23, 2023

5.0

On my first visit with Dr. Mandat, he was extremely nice and treated me with kindness and respect. He went over all of my lab results and answered my questions in a manner that I could easily understand. I am so happy that Dr. Mandat is now my Primary Physician and I sincerely hope that he will stay with Canandaigua Medical Group. [...] I was very happy with Dr. Saurabh (spelling) and now with Dr. Mandat, I am also very happy. He never made me feel rushed, was very patient with any questions I had and treated me like I was an important patient of his.

Jul 20, 2023

5.0

I am glad that Dr. Mandat is working in this practice. Never have had any concerns about him.

Jul 03, 2023

5.0

Very happy with Dr Mandat. Very professional, caring and making sure you understand everything.

May 26, 2023

5.0

I love Dr. Mandat. Very respectful and kind

May 05, 2023

5.0

Very happy with Dr. Mandat. He is a wonderful , caring soul.

Apr 21, 2023

5.0

He is very understanding person. Liked him as a doctor

Apr 14, 2023

5.0

Very professional and forward thinking.

Apr 10, 2023

3.4

I felt challenged and talked down to.

Apr 07, 2023

5.0

Dr. Mandat checked my blood work before coming in to see me. He has ordered more bloodwork in three months and will contact me with the results.

Mar 09, 2023

5.0

Dr. Jean Mandat is excellent. [...]

Feb 11, 2023

5.0

Dr Mandat made me feel that he really cared about my health and wellbeing. He was kind, thorough and knowledgeable.

Nov 27, 2022

5.0

Having cancer twice I wanted a doctor for the remainder of my life. He is definitely the one I would have picked. Precious precious person.

Nov 18, 2022

5.0

Exceptional.

Nov 11, 2022

5.0

Dr. Mandat read up on my history. He was well informed before he walked in the door. Very impressed!

Sep 25, 2022

5.0

Dr. Mandat is a thoughtful, caring, and patient provider. He listens attentively to his patients, and he responds to concerns in a way that is clear and accessible. I appreciate how he explains not only what needs to be done but also why, and he always does so in a way that is not condescending. He is also warm and friendly.

Sep 17, 2022

5.0

The personnel at Thompson Health in my experience always deserve the best possible ratings. Even by that standard, Jean Mandat was "Off the Chart" excellent. He knew everything I asked him about.

Sep 11, 2022

3.4

Dr. Mandat was a very kind, knowledgeable doctor but we had a strange visit with him. He didn't ask about milestones for my 5 month old and pressed us on potty training our 2 year old, which we weren't expecting. He said the kids looked "fine for now" even though they're very healthy and growing well. Again, nice guy, just unusual visit!

Aug 15, 2022

5.0

This was my first visit with this doctor....finally assigned as our primary Doctor. I am very pleased to have him!!

Jul 09, 2022

5.0

This was first time seeing my new PCP. Didn't know anything about him but was pleasantly surprised how personable he was . Answered my questions. This for an injury I had received and felt comfortable with his answers. Have follow up appointment in 6 weeks.

Jul 08, 2022

5.0

Dr. Mandat World Class First ClassBrilliant Physician ~~!!!

Jul 06, 2022

5.0

It was great to have a Doctor working with me on my health care.

Jun 02, 2022

5.0

I like this dr. very much.

Jun 01, 2022

5.0

Dr. Mandat was excellent to understand and I hope he stays in Canandaigua for the rest of my life.

May 03, 2022

5.0

I was very pleased with this provider.I felt very relaxed and he answered all questions I had - Definitely will stay with him as provider.

Apr 18, 2022