At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Very good

Aug 20, 2025

5.0

Edgar made me feel listened too and I'm important

Aug 17, 2025

5.0

Edgar, Dr. Mathias's Physician Assistant, was excellent and very helpful!

Aug 07, 2025

4.8

I wish PA Bartolome would slow down when talking. It's very difficult to follow and comprehend what he's saying because he speaks so fast. His care otherwise is superb.

Jul 29, 2025

5.0

I really like this practice!

Jul 28, 2025

4.6

PA was very energetic, organized, cordial, competent. I would go to Edgar anytime.

Jul 18, 2025

5.0

Excellent experience. I was impressed with Edgar's preparation, knowledge and approach .

Jun 08, 2025

5.0

Edgar was thorough, kind, caring & could speak of current guidelines and recommendations. Excellent rapport

Jun 05, 2025

4.2

Very good

May 07, 2025

5.0

Dr. Bartolome was great and informed me of my medical responsibilities and I appreciate the information he gave me. He's the best doctor I have ever had in my life !!!!

Apr 27, 2025

1.0

Absolutely would not recommend. He does not give the patient a chance to speak nor listen to what they are saying. [...] I will be seeking a different cardiologist

Feb 21, 2025

5.0

Dr. Bartolome was very thorough and took time to explain things

Feb 02, 2025

5.0

Very knowledgeable, extremely helpful

Jan 07, 2025

5.0

Good

Nov 25, 2024

4.0

Talked a little fast, but all info was good

Nov 17, 2024

5.0

Very good experience.

Nov 10, 2024

5.0

Answered our questions. We didn't feel rushed.

Oct 09, 2024

5.0

This was first visit with PA. He was very good

Sep 27, 2024

5.0

Edgar Bartolome was well prepared for my visit and had a very good understanding of my history, and was prepared with a plan going forward. My wife and I were very impressed. This was a new patient introductory appointment.

Sep 21, 2024

5.0

Primary provider explained all results from my pre appointment testing, answered all my questions. His explanations were clear and easy to understand. He was very polite and professional.

Sep 15, 2024

5.0

Strong west was excellent all the staff doctor's nurse and all they all knew what was needed a d how to handle my problem thanks to all

Aug 22, 2024

5.0

Very thorough

Aug 02, 2024

5.0

Edgar was very prepared for my visit and knew everything about my medical history. Great guy.

Aug 01, 2024

5.0

PA , was excellent. He understood my problem, explanied options, and assisted me in dealing with it. I also liked his relaxed manner, and the fact that he was very knowledgeable about " my case."

Jul 26, 2024

5.0

EXCELLENT!

Jul 26, 2024

5.0

Everyone very nice.

Jul 25, 2024

5.0

A FANTASTIC TEAM

May 11, 2024

5.0

I VERY much like Edgar Bartolome PA, his manner and thorough explanation of my current health condition and treatment moving forward. VERY attentive and explained everything.

Sep 19, 2023

5.0

Edgar Allan Bartolome was very patient and very knowledgeable.

Sep 15, 2023

5.0

I was very impressed with Edgar

Sep 13, 2023

5.0

Best ever!

Aug 22, 2023

5.0

Very in tune to my desire to be pro-active about my overall health.

Aug 18, 2023

5.0

Good people.

Jun 27, 2023

5.0

The PA & Dr. H are wonderful - care about patients whole "being".

Jun 21, 2023

5.0

Excellent and caring

Apr 17, 2023

5.0

SUPERB.

Mar 24, 2023

5.0

Provider (PA) was very good. Very thorough and a good listener.

Feb 20, 2023