At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

NP Elise was wonderful. She was a terrific listener and addressed all of my concerns during the appointment. She was knowledgeable about all available options and she was very efficient about expediting services. A real asset to the MS care team.

Dec 11, 2025

5.0

Loved everything!

Oct 23, 2025

5.0

[...] She was encouraging, helpful, knowledgeable.

Oct 16, 2025

5.0

Love my new nurse practitioner!

Sep 12, 2025

5.0

Met Elise for the first time. She was lovely and very accommodating. I am looking forward to working with her in the future!

May 19, 2025

5.0

Elise is great! She listens and provides excellent details when explaining things.

May 18, 2025

5.0

My visit was excellent in every way!It was my first meeting with the NP, Elise, at Dr. Samkoff's office and she was skilled and positive.

Apr 29, 2025

2.2

[...] This is the second appointment with this provider in which I feel I gain nothing from.

Apr 27, 2025