At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.6

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.7

Care provider's efforts to include you in decisions about your care

4.7

Concern the care provider showed for your questions or worries

4.7

Patient Comments

4.4

She was attentive, not rushed and concerned. Very comfortable visit.

Jan 29, 2025

5.0

Absolutely loved Dr. Williams she listened to me and helped me

Jan 19, 2025

5.0

She listens and considers your thoughts and concerns, works as a team

Jan 18, 2025

4.0

Good

Dec 11, 2024

4.8

Heather NP very nice and professional. She definitely included me with my own plan of care.

Dec 01, 2024

5.0

Everyone was prifessional yet personable.

Oct 25, 2024

5.0

Very thankful all were helpful.

Oct 16, 2024

5.0

I was very happy with the time taken, and the attention paid to my concerns.

Oct 06, 2024

5.0

Seeing Heather for my wellness exam was probably one of the best physicals I have had in a long time.

Jul 01, 2024

4.6

This provider was very good. I was worried that I might not like her and she would judge me. I would recommend her to anyone, and I'm glad I chose her as my doctor.

Jun 28, 2024

5.0

First time going to this office. Doctor was very nice and down to earth.

Apr 23, 2024

4.6

Good, although this was a "first-time" with provider.

Mar 14, 2024

5.0

Dr. Khan has always been very honest & respects my opinions! 100%.

Jan 23, 2024

She was very understanding and helpful.

Sep 22, 2023

5.0

SHE'S THE BEST [...]!

Sep 20, 2023

5.0

My new care provider explained any all situations I would need to address going forward with my health.

Jun 30, 2023