Contact
Locations
15 Canandaigua Street
Shortsville, NY 14548
Credentials
Education
AGNP | Keuka College. Nurse Practitioner, Primary Care. 2022
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
They understand that everyone is different. Took me a bit for my blood preaure to increase.
Sep 29, 2025
She's the type of provider that you would follow to another practice.
Sep 28, 2025
Always felt heard! Great experience!
Sep 15, 2025
Knowledgeable and thoughtful , this caregiver is excellent and should be commended
Sep 14, 2025
Heather has been great she takes the time to get to know the situation and offers support and solutions to help. I wish that more Doctors were like her.
Aug 16, 2025
Heather is excellent. She is articulate, deeply caring and is top in her field <3
Aug 04, 2025
Heather turned away from the computer when she talked with me about symptoms and asking for clarification. She tuned into my non-verbals.
Jul 27, 2025
Amazing and helpful
Jul 24, 2025
Have been pleased with my decision to change to this office
Jul 17, 2025
This was my first virtual visit and it was great. Heather was delayed but I was told immediately about the delay. She was compassionate and very supportive of me.
Jul 11, 2025
Thorough, practical & very helpful.
Jun 23, 2025
Provider was thorough, knowledgeable, kind and patient.
Jun 23, 2025
I see Heather Williams and she puts her patients at ease right from the start. I feel I could talk to her about anything.
Jun 22, 2025
Heather was great. Very instrumental in finding out why I was having issues in my knees
Jun 15, 2025
Heather A Williams is Fantastic!!!! My Sister recommended her to me!!!! And I recommend her to anyone!!!!!
May 30, 2025
I was late ....and Heather NP still honored my appointment and was very gracious and calming!
May 24, 2025
NP Williams is excellent at listening and explaining everything
May 17, 2025
Love her!!! So kind, understanding, takes time never makes me feel rushed. She's very good at what she does and I pray she doesn't leave the clinic.
May 16, 2025
I was very pleased with Heather Williams
May 12, 2025
Was very happy with this visit. Best visit I've had so far. Felt less "directed" and more "partnered". She was very supportive. Thank you!
May 10, 2025
I have been searching for a health care provider with excellent bedside manner, compassion, not make me feel like a hypochondriac, listens, and just helps me feel at ease Heather is that person, and I'm so grateful
May 08, 2025
Heather is always so professional, friendly, informative and really listens to you
May 05, 2025
Always a good interaction; listens, asks questions, answers any concerns I have.
Mar 22, 2025
I have received outstanding care and was referred to exceptional specialists
Mar 16, 2025
Felt I was listened to
Mar 15, 2025
I felt comfortable the minute Heather walked into the room! She listened to me! ( Actually Heard what I said!) She had insight & suggestions for me. She is "The Calm against the storm" kind of person!!
Feb 23, 2025
I have advised others to ask for Heather, if Dr. Khan isn't available. She's an active listener, she reads your chart before coming into the room, and, if need be, she will discuss options, risks, and benefits of any needed treatment.
Feb 08, 2025
She was attentive, not rushed and concerned. Very comfortable visit.
Jan 29, 2025
Absolutely loved Dr. Williams she listened to me and helped me
Jan 19, 2025
She listens and considers your thoughts and concerns, works as a team
Jan 18, 2025
Good
Dec 11, 2024
Heather NP very nice and professional. She definitely included me with my own plan of care.
Dec 01, 2024
Everyone was prifessional yet personable.
Oct 25, 2024
Very thankful all were helpful.
Oct 16, 2024
I was very happy with the time taken, and the attention paid to my concerns.
Oct 06, 2024
Seeing Heather for my wellness exam was probably one of the best physicals I have had in a long time.
Jul 01, 2024
This provider was very good. I was worried that I might not like her and she would judge me. I would recommend her to anyone, and I'm glad I chose her as my doctor.
Jun 28, 2024
First time going to this office. Doctor was very nice and down to earth.
Apr 23, 2024
Good, although this was a "first-time" with provider.
Mar 14, 2024
Dr. Khan has always been very honest & respects my opinions! 100%.
Jan 23, 2024
She was very understanding and helpful.
Sep 22, 2023
SHE'S THE BEST [...]!
Sep 20, 2023
My new care provider explained any all situations I would need to address going forward with my health.
Jun 30, 2023