At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Always knowledgeable and solves problems efficently

Sep 29, 2025

5.0

Spectacular bedside manner, puts me at ease with her gentle curiosity and quiet expert competence.

Jun 11, 2025

4.8

I felt like I had plenty of time to express my concerns, and that what I was saying was discretly contributing to the development of my treatment goals.

Jun 07, 2025

5.0

Dr. Good was very attentive and empathetic. She was comforting and answered all my questions.

May 24, 2025

5.0

Dr Good really listened to me and did a targeted physical exam based on my symptoms. She covered the basics of what type of tests or screening or vaccinations I may be due for.

May 23, 2025

5.0

I am very pleased with Dr. Good

May 15, 2025

5.0

All good

May 05, 2025

5.0

I feel heard and respected. My concerns are dealt with and I am not treated like I am an overwhelming problem.

Apr 05, 2025

5.0

I absolutely love this office. They take my concerns seriously every single time, even if it turns out to be nothing. As a first time mom, I truly appreciate the support I have received.

Mar 29, 2025

4.8

This was my first health related visit with Dr. Good after my former doctor retired. We talked about health issues and she was attentive, knowledgeable and helpful. Then she got up to leave. I asked if she was going to listen to my heart and lungs before she left and she replied, "If you want me to." Yes, I did! My former doctor always did along with looking in my throat, feeling my neck around my thyroid and touching my ankles to check for swelling. Maybe my other doctor was super thorough but considering my age (69), I assumed Dr. Good would do the same.

Feb 18, 2025

5.0

She is very easy to talk to and is supportive

Dec 06, 2024

5.0

So far a good experience.

Dec 05, 2024

4.3

Good

Nov 21, 2024

5.0

Good

Sep 18, 2024

5.0

Zoom visitDoctor VERY UNDERSTANDING

Sep 02, 2024

5.0

This was my first visit with Dr. Good and I couldn't have been happier. She is delightful, caring and knowledgeable

Jul 24, 2024

5.0

Dr Good was outstanding. This was my first visit. She is an excellent listener and provided thoughtful expertise to my questions.

Jul 12, 2024

5.0

I love my Primary Care Doctor. Dr. Good is phenomenal. She is understanding very knowledgeable and when she doesn't have an she finds out and gets back to me.

May 23, 2024

5.0

This was my first visit to this office. I was impressed & pleased with the care.

Mar 14, 2024

5.0

I was extremely impressed with Dr. Good, and look forward to a long relationship with her.

Mar 14, 2024

5.0

Dr. Good, was excellent.

Aug 14, 2023