At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

The entire appointment was very helpful and productive

Jan 26, 2026

5.0

Bridget was wonderful. Listened with empathy and created new plan. I did not feel rushed at all

Jan 04, 2026

5.0

Bridget was very knowledgeable and helpful.

Jan 03, 2026

5.0

Listened to all our questions- she was very patient.

Dec 25, 2025

5.0

Bridget has been great at every visit and responds to messages quickly.

Dec 20, 2025

4.6

Recommended solution to our problem worked out well.

Dec 16, 2025

5.0

I am very pleased overall with the service and help that it's been sent my way. And I also really really appreciate doing the video conference as I can't drive anymore and I have to depend on my family to bring me and take me home. That would require my son-in-law taking a day off from work without pay if it's not on a Monday. So your willingness to work with the scheduling for on my part is greatly appreciated

Dec 04, 2025

5.0

NP was excellent.

Oct 26, 2025

3.0

She seemed preoccupied. Like I was just another number. Not overly impressed. Poor bedside manner

Mar 22, 2025

5.0

The NP was excellent. My sister is not a good patient. She acts worse than she is to make people feel sorry for her and get attention. It's very hard to determine her true health condition.

Mar 20, 2025