At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Once I got in, got to see the on-call provider, Dr. Wu, who was excellent, things flowed like a well greased machine. Absolutely no problems.

Jan 30, 2026

5.0

Excellent

Jan 18, 2026

5.0

Dr. Wu was terrific!

Jan 11, 2026

5.0

A very good, knowledgeable and thorough experience.

Jan 08, 2026

5.0

Dr. Wu was very helpful, answered all my questions thoroughly. Although busy, he did not rush through the appointment, but patiently listened to all my concerns. He also answered all my questions in "lay" terms, so I was not overwhelmed by technical medical jargon. His friendly manner put me at ease and I appreciated that very much.

Jan 02, 2026

5.0

I am very glad that I have Dr. Wu as my cardiologist. He is excellent!!

Dec 21, 2025

5.0

Dr. Wu is a great listener who answered all my questions and explained my issues in an easy to understand manner. We really appreciate his time and glad he is my doctor.

Dec 12, 2025

5.0

I am very pleased with Dr Wu providing my care. I feel very comfortable with him & he listens to my concerns.

Dec 09, 2025

5.0

My husband and I were very impressed with Dr. Wu

Nov 21, 2025

5.0

Very good experience

Nov 02, 2025

5.0

I would definitely recommend Dr. Ming Wu to anyone who needs a Cardiologist. This was the first time that I needed a cardiologist. We have communicated via MyChart frequently, he answered all my questions in a timely manner. We have a follow up appointment in December 2025.

Oct 24, 2025

5.0

Kind, sensitive and encouraging

Oct 20, 2025

1.2

Too fast of visit doctor rushed my visit didn't give too much information to me

Oct 13, 2025

5.0

Dr Wu was exceptional

Sep 28, 2025

5.0

Dr Wu is a good listener, he also explains any questions I might have in language I can Understand.

Sep 25, 2025

5.0

Dr. Wu is one of the best I've encountered at U of R.

Sep 15, 2025

5.0

Dr Ming Wu is a phenomenal Dr. He takes the time to talk and answer questions and makes you feel so comfortable. He's such a wonderful guy.

Sep 13, 2025

5.0

Best group

Sep 07, 2025

5.0

My companion booked an appointment to see Dr Wu before we left the office.

Sep 06, 2025

5.0

PA and Doctor were very nice

Sep 06, 2025

5.0

Very good service! Answered all my questions and have me explanations using examples I was able to understand.

Sep 04, 2025

5.0

Dr Wu is simply the best Doctor I engage with. Just great

Aug 18, 2025

5.0

Good experience

Aug 01, 2025

5.0

My care provider was very concerned about any problems I had. And he also recommended that I follow up with whatever texts I needed to have done. My provider always show concern about my health and makes sure I follow up.

Jul 23, 2025

5.0

Liked Dr WU very much. [...]

Jul 20, 2025

5.0

Dr Wu was really great. I felt very well cared for

Jul 08, 2025

5.0

Patient and so smart. I felt very reassured

Jun 09, 2025

5.0

It was a little concerning when Dr. Wu reminded me that my CABG might not last forever - that the veins could give out.

May 24, 2025

5.0

Great experience. I appreciate his questions and active listening. Dr Wu answered all of my questions fully and without hesitation.

Mar 27, 2025